Burger King — Restaurant in Town of Caledonia

I went to this BK for lunch today. I ordered a small Whopper meal. The menu said those are $8.04. I was charged and paid $9.49. After paying I questioned 2 employees about the price. I did not add cheese and verified a "small" combo was rung in. Both employees told me this has been an ongoing problem since they opened (around a year ago) and no matter how many times they tell "them" nothing changes. Next the female employee asked me to go online and fill out the survey to communicate the problem. I agreed to do so, took a picture of the posted menu and my receipt. I then asked for a refund of the difference. Roughly $1.45. She said, "I cannot give you a refund. That is between you and "them". I have no idea who "them" is, but I did own and manage a retail business for 29 years. I know exactly who to call and talk to about this. I will be doing so. For me this is not about my $1.45, but the hundreds if not thousands of people they have overcharged since opening. I won't go back and you shouldn't either. They are blatantly ripping off their customers and doing nothing to make it right. No one should have to track "them" down. Now I will have the state deal with them and their shady business...

What a crazy experience, just driving through the area and stopped off the interstate to get something to eat. I went inside the establishment right after a younger woman had entered, she started berating the staff on the food she had received, almost tossing the bag over the counter.

While taking my order at the kiosk, I had overheard the gentleman working suggest doing a refund through doordash as to not have to leave the house , to which the woman began digging into him for his suggestion. He spoke on his confusion on her reaction, and then walked away. Another staff member proceeded to remake her order and apologize for the issues.

I'm my personal opinion, her reaction to the entire situation was way over the top. It concerns me how often this probably happens to people in the service industry. I know there is a aura amongst fast food as an easy/starter job, but with today's demands, I can't imagine it's easy. Be appreciative, folks. Without them, you wouldn't be able to get that juicy burger! Which, the food I received was to my standard, and in a...

I want to start out by saying I'm not one to give bad reviews and I do like burger king. My sister and I had gone through the drive through and I had ordered a whopper. The person who took our order was very polite and the order was correct and piping hot. However when I unwrapped it the first thing I saw was a hair. I knew it wasn't ours as both my sister and I are redheads and the hair was black. I had reached out to the business and they said they would send me some free meal coupons as compensation, that was in April and I still haven't received anything and haven't heard from them since. I also work in the food industry and I understand that even with your hair up you can still drop a couple hairs here and there, to play the devil's advocate maybe the hair was sticking to their clothes from before work. I debated even leaving a review as I know they can really impact businesses in a good or bad way but I decided it would be best if I brought it up only because they said they would do something to resolve this issue and...