Dunkin' — Restaurant in Town of Cazenovia

Dunkin Doughnuts can be great. Then again, they can be mediocre. My understanding is that some restaurants make their doughnuts on premises, while other "satellite" stores bring the doughnuts in from Dunkin restaurants that do have doughnuts making facilities.

The Cazenovia store, inside a gas station/convenience location appears to be a satellite store. As a result, its doughnuts can be stale, especially later in the day. Their coffee is good, as are the sandwiches and other offerings.

As to price, I think they all are over priced. Personnaly, if I want a freshly made doughnut in Cazenovia, I head to the Tops supermarket down the street. Be aware that Tops runs out of doughnuts pretty early in the morning, and they only make one batch each day.

I've read some of the other reviews. Generally I'd say the staff is friendly and competant. But like any business, you'll occasionally come across someone you don't like. 98% of the time, the staff is nice...

Came in this morning to pick up a mobile order, they were swamped but getting through orders pretty quickly. I ordered a coffee and a donut and had about a 10 minute wait. When I got my coffee and waited a few more minutes for the donut, they had continued on to other orders. I asked about the donut and was met with a barista and her foul attitude saying “I’m completely out of that donut I don’t know what to tell you.” No one had told me this beforehand nor did the app notify me about being out of stock, one of the other employees offered me a different kind. I would have walked away had I not already paid. That girl and her attitude are rotten. I will not be giving anymore business to Dunkin after...

Horrible service, horrible food, takes forever. They had to ask what my order was multiple times because the loser in the front wouldn’t listen, the black bald girl wouldn’t stop talking to the coworker about nonsense and wouldn’t make my bagels for 15 minutes and when she finally did she wasn’t paying attention and burnt all three and the breakfast sandwich I ordered also my coffee had no cream or sugar in it and that’s all I asked to have. Terrible place, terrible service and workers. Do...