McDonald's — Restaurant in Town of Cicero

I came over 20 before close a few days ago. I tried to order and they said they didn’t have all 3 things I tried to order then they said they can do nuggets for me. They said they are closing early but it wasn’t bad weather or anything. A clear night and they had barely any customers so they were not busy. They specifically ask me what sauce I wanted and I said honey mustard and barbecue and they said one of each and I said yeah. They gave me TWO sweet and sour sauce and nothing else. The French fries were just disgustingly cold and shriveled up on top of the fact that they spilled the whole thing in my bag because they put it in upside down and I was picking them off from the bottom of the bag which isn’t sanitary. The nuggets were still frozen inside! At least they didn’t get my drink order wrong. It’s just insane. I drove 15 minutes home and it was not even closing time yet there was 8 min left maybe and nobody answered the phone. I NEVER leave reviews unless it’s exceptionally great. I don’t leave reviews for bad service ever because I know it affects businesses but this seemed almost intentional. To get the sauce wrong. The nuggets frozen, fries about two toothpicks wide and hard as plastic. I ended up only drinking the coke because the other stuff was just not edible. When I got to the first window to pay the lady took my money and then asked me what I ordered like really? I am the only car there! Then she even asked me what size. This was while she was getting change out. I was so angry after a long day of work and having nothing to eat and calling back without getting a response. I very rarely write reviews like I said and it’s usually positive. I thinks it’s the 2nd or 3rd bad review I wrote in over ten years but this was ridiculous. If they had given me the wrong drink they would have hit the home run on completely getting everything wrong. It’s been days later and I still get angry when I think about it. Closing early? Really? It’s a little past 930 with clear skies and a nice breeze. Never coming back and I don’t recommend anyone buy from this particular McDons. You can cross the street and get chik fil a for the same price, Burger King and Wendy’s 15 seconds away too. I would boycott this place if I had the time. Seriously. DO NOT SUPPORT this McDonald’s. Highly unprofessional, rude, and careless to say...

It took just a few minutes to get home, the fried were so 🥶 🧊 I had to warm them up for 30 seconds to get them to lukewarm.

The first person taking my order had a lot of trouble.... maybe she was new?

I was giving my code, then suddenly a guy bursts in, asking if I'm checking in with my mobile app....um, no, already ordered, just giving my code.... ok what's your code.... give code.... that's not working, what did you want, what was the code for? I told him, he says, they'll fix it at the window, what would you like? Um...I've ALREADY ORDERED? Oh. You can pull ahead and he left the convo Like, what? And no, if didn't yell or raise my voice, I was very confused and shut down. Got to the window, they confirmed my name and gave me my receipt, confirmed that I got my 15% off even though the app didn't recognize it. The second window, pushed my food out so hard and fast I nearly dropped the 2 bags. My fries were seriously cold and during a dinner service, that should never ever happen. Fried souls be being dropped constantly to prevent this. I had requested no ice for my drink. No, extra ice. Im not joking, so much ice it went all the way down. I'm disappointed. They are still better than the other one near us, but I shouldn't have to put in that much effort for fast food and they could at least pretend to be courteous. The pay window was...

I wish I could give this place a half a start This place is HORRIBLE I was just Trying to order a McNugget meal and another lady came over(in the meantime the lady I will be talking about was talking on her phone in the back while putting orders together) then the lady in the back come up the the front of the store hangs up her phone slams it on the counter and says everyone needs to leave I don’t feel like taking money of the register anymore. I was just stunned It was only 7:00 and they close at 2am!! She proceeded to tell me I could use the self ordering station and at the time I had cash so I had to go back to my car to get my card. When I come back into the restaurant there was more people ordering using the self ordering station and when I put my order in she told everyone in the entire restaurant to get out and they are not taking anymore orders I’m am just dissatisfied on how this...