My girlfriend and I went out to dinner Wednesday night to have thier endless pasta dishes. Right from the start we had a 7 to 8 min wait for a table which wasn't bothersome at all, it was when it took another 7 to 8 mins to get drinks after being seated was when we were a bit annoyed. But what was wierd was we got our drinks from a different waitress. We were told they were busy tonight and we replied it's ok to our 2nd waitress. No worries right??
Once we were given our drinks and breadsticks we orded our dinners with the original waitress. Upon waiting for the pasta bowls, we ate our breadsticks and got our soup n salad. Then the 2nd waitress brought out our entrees noticed we were low on breadsticks and said she would bring us some more. My girlfriend said the sauce was light and asked for some more. So the 2nd waitress said she was sorry and that she would be back with more. Well let's just say we waited all night and never got it. Then what was interesting was the 1st waitress brought out our breadsticks
Also later on when our 1st waitress came to us and asked if we would like more drinks and food we said yes, but my girlfriend decided to change up her dish seeing as her first one wasnt that appealing.. so she order a meatsauce and meatballs for her 2nd round.. well when the order came out surpriseinly it was handed to us by our 2nd waitress.. and she still never brought out any extra sauce for the 1st order we asked for.
Now here is the kicker, not only did we not get our extra sauce but what was served to us was the same dishes we ordered the first time around!!! And the 2nd order of my girlfriends dish had a lot more sauce than her 1st!!
Also no plates were removed from our table!!! So when we were done with our 1st plates we had to move them to the side and we were on a tiny table to begin with!! (Picture included)
It was at this point we were beyond annoyed. We told the waitress that we order a different dish and she was again sorry and told us we could just take that plate home with us and she would then get the 2nd dish my woman ordered to us..well it was another 10 to 15 mins before we said enough was enough, we didnt even wait for the server to come around again, we used the portable terminal to pay, and decided we should go home.
Now upon walking out to the door the hostesses saw us leaving and was curious what happened, well I told them they need to figure out what's going on as I passed them, they were confused so I turned around and explained to them the situation. My woman did not wait and did not want to deal with anyone. They asked if I wanted to speak to the manager, I said what would that do? Change my experience? No.. would that make me happy? No.. I told them we paid and were not waiting any longer..
Its nights like this that nobody should have to endure, I personally felt wierd eating my dinner and watching my girl look at me upset and frustrated. Well were not gonna sit through it because that's not...
Read moreI feel bad for the employees at this place … some of the customers are soooo RUDE TO THE STAFF! I’ve been to this location a few times before. On this day, I was there around lunchtime. I was at the bar having good food and drinks, The bartender was so sweet and attentive. It made the experience even better. I noticed The hostess, Who also was so kind, set a couple down at the Bar area. The hostess clearly asked if she could do anything else for this couple, and if they were OK with the table she had selected. The couple said yes, because I’m sitting right across from this particular table. When the hostess left, the bartender approached the table and wow-that couple was so rude to her! I Felt like I wanted to say something to those people, but I did not want to embarrass the poor bartender. That couple complained about where they seated! They even complained amongst themselves that the bartender wasn’t paying enough attention to them . I’m annoyed at this point because I’m overhearing this- because again I’m sitting right across from them. I hear them talking about the poor staff and I was just so upset for the staff here. The last time I visited this location, I heard another customer belittle the staff over seating Arrangements. I hope this corporation puts in better and stricter standards for its patrons because it’s unbelievable how these poor employees are treated by patrons and there’s really nothing the staff can do other than just take it. I’m appalled at the behavior of some of these people who think the olive Garden is their own private kitchen, and they can just treat people, however they want. I think the staff at this location is adorable. They’ve always been so kind and they deserve way better. So to any patron reading this review, if you’ve been nasty to the staff and feel as though they owe you royal treatment -maybe you should do better and realize it’s the freaking Olive Garden...
Read moreSo first let me start by saying today's visit was a celebration, today was my wife's last chemo treatment so we wanted to go out after and have a nice meal. We got there around 3 pm and it wasn't busy. We were quickly seated and the waiter we had was exceptional! So intentive and just an all around nice young man. We had the fried ravioli to start which was good, in will admit the marinara wasn't the best but the ravioli was delicious! Of course we had the salad and breadsticks which are the BEST part of Olive Garden Lol. My wife had the baked ziti with extra cheese and I had the chicken alfredo with crispy chicken because the waiter recommended it. He wasn't wrong, the alfredo is of course lush and decident with parmesan and garlic flavor throughout, thr chicken though.... crispy, tender and juicy bite size strips that just elevated the whole experience! I also had broccoli and it was cooked perfect for me, not overcooked but also not raw. My wife's dish (which she loved) was good, not great in my opinion but I didn't order that Lol. For dessert we shared a piece of strawberry cream cake and my god it was delicious. Honestly a good white or yellow cake with a whipped topping and strawberries is my perfect dessert. The staff there was out if this world! Weentiond to the waiter how we were celebrating and he asked us what the occasion was? We told him and he seemed to genuinely care and congratulated my wife. He then went to tell us a story of his own and it just felt like we were all friends. At the end of the meal we wanted to buy a cheese grater but they were all out. The waiter also informed us that our bill was paid. Now I don't know who paid for it but this just was my heart, there are still kind people in this world and apparently they work at the Olive Garden in Clay. Whoever you are we both thank you from the bottom...
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