DiBella's Subs — Restaurant in Town of Colonie

Great choice of subs, the sizes are very generous. Larges are a struggle to finish, which is exactly what I'm looking for in a large size sub. Bread always tastes fresh and has a perfect balance of crust and soft inner bread. Great selection of fresh vegetables and toppings. The bacon is VERY good as well. Worth the upcharge, in my opinion. I also highly recommend the box of cookies they sell at the counter as well. Fresh and bite-sized, these cookies are absolutely divine.

The only reason I'm rating four instead of five stars is every once in a while they will forget to add bacon on my sub, even though I've paid for it, and I don't notice until I've already driven home. Not a deal breaker, just try and watch carefully as they're making the sub to make sure that you get what you pay for. But I understand some days are busier than others so I'm not too upset! The food here is a little pricier than Subway, but I definitely prefer this location over Jersey Mike's because the amount of sub you get for your buck is absolutely incredible. They have a nice rewards system as well, if you mention it to the person...

This would be the 2nd order in 2 Weeks that wasn't correct. I went on 4/26/25 and ordered a buffalo chicken salad, there was no chicken with the salad. They gave me a $10 Gift Card to make up for the issue which I do appreciate them trying to correct things. I went back on Sat 5/10/25 and got the same item. This time there was no buffalo sauce included this time and only 1 blue cheese dressing when last time I was given 2 Blue Cheese. So the salad was bland for me with no buffalo sauce and dry as there isn't enough dressing with just 1 pouch. I don't know what to say this point. I guess I have to be the one to double check everything in the order if I should ever go back. I wish on their end they would set up a double check process of their own so this doesn't happen to more customers. From other recent reviews I've read they seem to forget a lot of things in orders. This never really seemed to be an issue until recently For the cost of the items there the least can do is make sure the customers actually get what...

Not sure what happened today. Been going to this location for years and it was always efficient, and delicious. The food was great as always but something must have gone wrong behind the scenes because people were waiting 40+ minutes for pickup orders. Employees were ignoring us left and right.

I placed an order at 4:05, eta said 4:30 it’ll be ready. I got there at 4:30 and waited until 5:15 for my 3 subs and an employee told me “the hot subs were being cooked out of order so we apologize for the wait”. This same person was using gloves to touch the phone, make subs, and put the phone to her face as well, but I’m not gonna even go any further with how unsanitary that is.

My 2 cold subs were done when i got there apparently and i waited 45 minutes for one hot sub. Great food but i don’t know why management didn’t step in. Seemed understaffed and like they took on more than they can handle. Will consider trying again soon to see if it’s a reoccurring thing now but this was a very...