Fini Pizza Amagansett — Restaurant in Town of East Hampton

Worst pizza I ever had. Ordered half cheese and half pepperoni. The pepperoni had to have been very cheap because it was super greasy and tasted of rotten meat. I tossed half the pizza after three bites. I took three bites just to be sure. Tried to cheese side and the tomato topping was not up to par or even close. They use cheap ingredients, no doubt. The crust is thin, so that is fine for people who like thin crust. I do not really care about the crust. Thin or thick is fine with me as long as it is delicious. This crust was like cardboard and overly burnt. The place is super busy because it is the only pizza game in town. It is staffed by young kids with no direction, so the service is laughably bad. The atmosphere is fine because it is Amagansett. We tossed the $50 pizza and went back to our summer place to have sandwiches, being too hungry to go to another place to eat. So in the end, we had a great meal. I have only had one bad meal in town, and that was tonight. There was a very good pizza place, but it is gone now. We tried this one just on a whim....

Fini Pizza is a great local pizza spot. Its pizza is unique, creative, and uses great quality ingredients. The crust is what makes this pizza unique. It’s super thin crust, but a bit dense instead of your typical light and airy crust. It soaks up the olive oil nicely and is crispy. The white slice, what brought us here after my wife heard a local rave about it on social media. Topped with lemon zest and served with a slice of lemon, it’s rich, bright, and flavorful. I think it could be taken to an even higher level with maybe just a touch of fresh basil or Italian parsley perhaps? Cheese slice is solid as well, great undercarriage and good amount of sauce to cheese ratio. The “grandma” slice looked more of a Sicilian to me, a lot thicker than your typical grandma. But nevertheless, it was delicious, and the sauce was very fresh with chunks of fresh tomato and a little spicy, which I didn’t expect. Great pizza split with friendly staff, and a nice dining area connected, or benches to enjoy outside...

I was genuinely humbled to have the chance to visit Fini Pizza in Amagansett, as it has a reputation that many people speak highly of. Unfortunately, my experience was far from what I expected. The manager, Chelsei, displayed a level of rudeness and unprofessionalism that was deeply disappointing. Rather than creating a welcoming environment, her attitude came across as dismissive and unnecessarily abrasive, which overshadowed the entire visit.

It is important to note that the two Irish boys working behind the counter were the complete opposite - they were kind, polite, and attentive. Their professionalism stood out and made it clear that they were doing their best to provide good service despite the circumstances.

Good customer service starts at the top, and when management fails to set the right tone, the whole establishment suffers. Unfortunately, because of the behavior of the manager, I left Fini Pizza with a very negative impression and cannot recommend...