Jack’s Stir Brew Coffee — Restaurant in Town of East Hampton

UPDATE: we decided to give jacks on more try and in spite of our previous disappointment, this time our servers couldn’t have been more pleasant and the coffee (as well as the matcha) were truly amazing! Really pronounced flavor just the way I like my coffee. Two shots were more than enough in my iced latte. I guess everyone is entitled to a bad day every so often. So from one star to five stars! Best coffee I’ve had in a long while. Thank you Jacks!

Long wait. Rude employee. After waiting on a long line we greeted the counter person with a smile and ordered a green hornet which is a menu item with its own chalkboard (see pic) and we were told they don’t make it anymore. We then asked for an iced matcha tea latte and were told they couldn’t make that either bcuz they were out of matcha tea. No attempt was made at offering us anything comparable and the place was mobbed so we walked out bewildered. Employee seemingly could care less. We decided to spend our money at a place that actually deserved it. First and last time at Jacks Stirred Brewed Coffee. This was the Amagansett...

For the coffee, I would give 5 stars. Great taste, pretty good. Unfortunately what completely ruins the experience is the attitude of the people at the counter. I had been looked with evil eyes because I didn't leave a tip on my credit card - which I left cash BTW... Another time one of the girls made as mistake and kept lecturing us on the order, as we were the wrong ones, until she finally understood that she made the mistake. Then she didn't even say sorry and slammed our new latte on the counter. I am seriously appalled on these establishments that serve food products, are located in a nice area, have high end market target, but employ sub-par employees. Does the management know? Do they think that we will continue going there even if the employees treat us this bad? In my case Mr or Mrs...

Upon entering I said hello... may I please.... then ordered a donut $3.65, muffin $5.99 and coffee $3.25. Then paid and said "thank you" no reply of your welcome. Then I realized I was not given a receipt. " I asked if i could please have it" ( no one was in line behind me) Mishka, the woman who took my order and rang me up appeared very annoyed, she grabbed for the receipt then smacked it down. I yet again said, "thank you, have a good day" still did not reply. Then a man behind the counter said "anything else" I replied "no thank you" as I put the sleeve on my coffee. "Ok then Happy Easter" he said. I replied "thank you but, i'm Jewish" his reply was "you are" I said "yes, I am it is Passover also." He replied "I know." I am truly offended by the staff and they are...