BookHampton LLC — Local services in Town of East Hampton

Wow!! We stumbled upon this super cute little book store while on a day trip Saturday March 14th 2020 As we are avid readers and we were wanting to pick up a few books for our trip; we trotted right in!! Only to be greeted with are you actually shopping or just looking greeting from the dude working :/ (this is NOT an over exaggeration) I was taken aback and thought...hmm...this can’t be right. Why would an employee of ANY store ask customers if they were actually going to make a purchase as a greeting. My very diplomatic daughter responded with “were looking” and I quickly said “a purchase isn’t off the table” however by then the energy was off. As a business owner myself I try to support local shops as much as possible; so we poked around for about 15mins and I really really wanted to buy a few different things but totally felt so unwelcome by both the staff members (whom were just talking amongst themselves; one cleaning the back counter and the other was just behind the register area) that we finally just left. Honestly there was zero engagement on their part. It was deeply disturbing and I just thought to myself WOW apparently they don’t want our business.

Honestly if the owner of this business actually reads these reviews I hope you take into consideration the unnecessary negativity given by your staff members. I expected a bit better service. Don’t crawl up my __ but don’t ignore me and ask me if I’m going to make a purchase right when I walk in the door instead of saying HELLO.

I felt like a 3 was applicable rating because the shop was so cute, pricing was more than fair but the service wasn’t worth it. Why spend my money where I’m going to be treated so poorly. Just didn’t make sense. He didn’t care if I bought anything or not and if you have so much business that you’re turning people away ~ so be it. But that didn’t seem to be the case as the shop was completely empty aside from my...

You'd think discrimination wouldn't exist in 2025 until you walk into this store. one of my friends was having an ice cream cone and prior to even walking in she asked within the group "do you think Im able to eat this inside?" We didn't see a sign outside so we took the chance. As soon as we step inside (this was on March 29th around1-2pm) the blonde lady in there immediately gave us an attitude and in such condescending tone told us she couldn't have her ice cream inside because they dont typically let anyone in with food. My friend proceeds to wait outside whilst the rest of us are shopping. A white male walked in a mere few minutes after us with a full cone and she said NOTHING. He was able to finish the entire ice cream cone inside the store. I quickly approached her and her response was "I can't watch anyone." but we immediately knew what she'd done. The store is small and there weren't that many people in there. If you are of color, please be aware of this lady. The cashier...

Never felt so uncomfortable walking into a place. I went there this past weekend with some friends and as soon as we walked through the door the lady working there told my friend that was eating an ice cream in a rude way “we don’t typically let people eat in here” while there are NO SIGNS indicating that. My friend didn’t argue and stepped outside. After the rest of us browsed through the store and even purchased some books, we see this white man walk in eating his ice cream. We waited outside to see if she said anything to him… nothing was said. We even walked to other stores and when we headed back and peaked inside the store he was still there finishing his ice cream. My friend went in there and let the lady know what she has done and her response was “I can’t watch everyone” the store is not that big and if it was not a white man, I’m pretty sure you would have...