Stop & Shop — Local services in Town of East Hampton

A supermarket is a supermarket. No point in me reviewing the obvious choices of merchandise which is as good as it is in most supermarkets. But two things makes Stop & Shop particularly bad. First, the choice of cheeses is very limited. Mediocre cheese at high prices. In itself it is enough of a good reason to skip Stop & Shop and go down the road to Citarella. The second negative is customer service. There IS no customer service. There is a desk where there is usually a line of people and when it is your turn they never have a helpful answer. To make things even worse at Stop & Shop there is Patricia. She often "helps" at the self checkout line. I don't say this lightly but rarely have I met a more unpleasant person in a position to deal with the public. She is downright rude on a consistent basis. Is there not a manager who tells empoyees what to do and how to behave with the public? There are many people in need for a job. Why is she able to hold on to a job that obviously she doesn't like and performs with the utmost distain? Other workers at S&S are very nice but that one employee is in a very visible position and she is curt with everyone, not...

I am not sure why there are so many positive reviews?!? The place is a horrible nightmare. There are so many reasons why I am giving it one star: first, when stop n shop took over his rundown store a few years ago, they made absolutely no improvements - they should have taken the time and spent some money to make some much needed improvements. The interior is so disgusting - gross cracked flooring; rusty, ancient shelving; cramped aisles that don’t even fit a cart going each way AND they always have constant boxes all over the aisles so one cart can barely get by; the prices are ridiculous (although their sales can be decent) and I cannot even count how many times I have had to return items because they have expired. I know it is the Hamptons and everything costs more but come on - fix this store!!! With the prices they charge they should have a little extra cash to make things a...

The store employees are not wearing masks, or to be accurate, they have them on but nearly all, except the checkout staff, wear them On their chin. There is even an employee wearing a face shield without a mask...clearly not protecting others. How would they feel if all the customers wore their masks on their chin? When I’ve asked them to put their masks on, I’ve gotten surly answers e.g. “you have no idea what it’s like to lift boxes with a mask on” and countless rolls of the eyes. I’ve called and did not get assurance that management was concerned about the problem. I now travel far to get my groceries since this store is so lax about masks. If employees feel confident enough to barely pretend to wear masks, what are they doing when...