I rarely leave reviews but when I do it’s because it’s either been one of my worst experiences ever or one of my best experiences ever. This one was by far one of the best!
Yesterday was my families first time trying out the 808 bistro and via ubereats at that (cause we all know sometimes even great in house restaurant experiences are lessened dramatically when ordering delivery esp through a third party app). Yet I can say not only was this one of the most outstanding delivery experiences I’ve ever had- not just cause it arrived at the earliest ETA time but because the food was perfectly packaged to keep each item and topping hot and fresh and safe during the travel which believe it or not is far from a common occurrence like you’d assume AND the main course was in a reusable container that was microwaveable for a quick reheat which with such generous portions we did Infact eat it again as soon as we could fit more food in our stomachs haha.
So delivery is a huge success. What about the food though, you mentally yell! Well obviously the food was out of this world. That’s already a hugely discussed fact in every review that’s not from a tasteless zombie of negativity. It was absolute heaven and the quality was so fresh and quantity so large I couldn’t believe it since some restaurants with great quality fresh ingredients charge a ton for tiny morsels meant for nice not humans, but not the bistro. It was excellent.
Finally though and what made it stand out is even through delivery I could tel their service and customer treatment is just as out of this world as everything else I’ve listed - which is everything that matters from delivery to quantity to quality to taste the only part left to cover- service- is equally as excellent. I know this not only because of all of the above clearly being due to great service but because upon my note in my order where I had written it was our first time trying their restaurant they went out of their way to send an incredible mouth watering dessert for free. A hot gooey double chocolate brownie with whipped cream that my husband nearly cried from loving it so much I had to fight him for my half it was so good. The kindness that exudes and the level of customer appreciation it shows considering we were just first timers realy gave me such a feeling of gratitude because it’s rare to find that in restaurants anymore. Infact some fight you even if they are at fault and give you the wrong food and are nasty. But this amazing place went out of there way to show appreciation for a new customer so we’d enjoy our experience with them and they far surpassed all competitors. I will definetly be recommending them to everyone and I’ll be a loyal daily customer from here on out because that’s how great of an impression they made. Some places have one or two checks but they checked off every box that makes a experience great even through third party delivery and I’m glad...
Read moreI just came back from one of the worse dining experience I have had in Westchester. I decided to go to 808 Bistro because I received a $50 gift card last year. This was my first and last time dining at this restaurant. I walked in, it was not busy, and after about 5 mins a woman from the bar yelled hello, can I help you? I said yes, I want to sit and eat. She came over and pointed and said you can sit there and I sat at a table. She came back over and poured water in the glass and on the table. I was stunned. Why are you pouring water that it spill all on the table. She came back and wiped up the water and said so and so will come come over. Her yelling from the bar and pouring the water on the table was first and second sign I should have got up and leave. A server (don't remember if he said his name) came over and ask what I wanted. I asked what cocktails for happy hour, since happy hour ends at 6 p.m., he said oh you have to sit at the bar for happy hour and happy hour is over. I said happy hour is until 6 p.m and it is 5:30, he said oh they closed already. Third sign I should have got up and leave. he didn't offer any bread or anything. I had the crab cake, moscow mule, skirt steak and white bread pudding. Before the bill came, I told the server I have a gift card. He immediately said oh we have no scanner to use it and blah blah blah. I was so disgusted that this server is trying to tell me they can't take the gift card that they issued. I told him you can use the code on the gift card if he can't scan it. He took my phone and came back. At this point I didn't even want to pay them anything since their food, service was not worth a dime. I didn't want to tip them or just give them $0.01 for good measure. Needless to say he told me rather loudly that my total bill was $84 and I didn't tip. I told him be thankful I paid anything. I was beyond disgusted. They are way overpriced. I have dined and entertained family and friends at the other restaurants on Garth Road and have had lovely experiences with their food and service, and their prices are worth every cent. The server's name on the receipt is Nelson. I don't know if he owns the place or if he is related to the owner, or if the woman at the bar is related to the owner or whatever the case may be. I have eaten at many high-end restaurants in the city and outside the city and have never had such an awful experience. The good thing is 88 Bistro is located out of sight and out of sight out of mind. I will not bring anyone to or recommend this place. Their prices are high for their rude and awful service and their food is nothing to go on about. I hope they read this and try to do better, but I am guessing they think their behavior is appropriate. Anyone who comes into their restaurant should not be subjected to this type of...
Read moreI am grateful to live a short ten-minute walk from this jewel of a restaurant; but the fact of the matter is that people come from notable distances to spend time in this cozy establishment.
The food is authentic and flavorful, and there is a plethora of choices for all dietary needs- from vegans to the most discerning, meat-loving omnivores, everyone has a seat at the proverbial table. Most importantly, the pasta is al dente and cooked to perfection. And thank goodness- a testament to the fact that this is an authentic Italian restaurant, it is not served with a spoon!!
The ambiance is understated elegance: warm, golden light encompasses the space of comfortable heavy tables and crisp, alabaster tablecloths. The music is relaxing and thoughtfully curated: Sinatra, Jazz, and a classical list of composers serenade softly in the background.
Above all the aforementioned pleasantries in a lofty league all its own is the customer service and care you are given the minute you walk in. The lovely Linda- Sal’s incredible mother, greets you with a welcoming smile and makes you feel right at home. Nelson will offer the best of the menu and make certain you are satisfied with your meal. Ann Marie will create a delicious drink for you and keep you company at the bar. And Chef Sal- to say that this space is an extension of him would be the greatest understatement. Every dish is so lovingly prepared, and he clearly thrives to make his loyal customers happy. There are good chefs, and there are great chefs. Sal is very much the latter; and he is as humble and down-to-earth as he is a great chef, something you rarely see.
The restaurant also hosts special events. Last night was ‘A Night in Calabria,’ and it was incredible fun with a vast sampling of the local faire to the Region.
I’ve had Italian food my entire life, on four continents. The 808 Bistro felt most like the best of Italy.
It...
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