Eye Gallery of Scarsdale — Local services in Village of Scarsdale

Having a narrow face and wanting to find eyeglasses that I liked, I headed to Eye Gallery of Scarsdale to see what they had (I also live nearby). A young lady, who was delightful, had me try on a dozen or so pairs, none that I liked. Also, when I pointed out that i was trying on eyeglasses that were almost identical to one another and all had the same issues I didn't like, I was assured that was certainly not the case and I must be mistaken. Ok...

Then comes out a gentleman, who I am assuming is the son of the owners. When I said I was having an issue finding something I liked, instead of stepping in to help, he gave me a monologue about how amazing this store was, that celebrities and the well-known come from all over to shop at their store and that his poop smells like roses (ok, I added the last part, but honestly, i wouldn't have surprised if that was said).

Pompous and unhelpful. Humph.

I took a selfie of a pair that I wasn't sure of and said I would return if I decided to get them.

I did return and tried on the glasses again and it was a no-go. This time, the young lady and the mother helped me for about 3 minutes. When I did not like the new choices, they literally turned their back on me and helped other customers.

Employees/owners are rude, service is horrendous, and if you don't make THEM happy by choosing something quickly you are out-of-luck (except of course, if you are the one of the "well-known" who are said to shop there).

Spend your money where you are valued as a...

I’ve been a patient at Eye Gallery of Scarsdale for over 20 years, and the care I’ve consistently received from Dr. Michael Rosen and his team is nothing short of exceptional.

From the moment you walk in, you’re treated with warmth, attentiveness, and genuine care. Dr. Rosen is not only highly knowledgeable, but also deeply committed to his patients’ well-being. He takes the time to listen, answer questions, and uses the latest technology to ensure thorough, precise eye exams. His dedication to proper diagnosis and timely referrals to the right specialists is something I’ve come to rely on and truly value.

The staff is just as wonderful—professional, kind, and incredibly helpful when it comes to selecting frames that not only fit well but suit your personal style. They never rush you, and every visit feels personal, never clinical or hurried. Appointments run on time, but you never feel like you’re being rushed out the door.

I can’t recommend Eye Gallery of Scarsdale enough. They are a rare combination of professionalism and heart, and I’m so grateful for the care they’ve given me...

I’ve been a regular patient at The Eye Gallery for my annual vision checkups, and Michael and his team have always impressed me with their professionalism and attention to detail. Recently, I developed a stubborn stye under my eyelid. While I could have tried scheduling with my ophthalmologist, I knew getting an appointment anytime soon would be challenging.

Instead, I reached out to Michael, and he fit me in the very next day. The entire experience was first-class from start to finish. No crowded waiting room, no need to repeat my issue to multiple staff members — just personalized, attentive care. Michael personally greeted me on time, quickly diagnosed the condition, clearly explained the treatment plan, and emphasized that I should contact him directly (not a call center!) if the issue persisted.

It felt like a throwback to the kind of personalized care that used to define medicine. A heartfelt thank you to Michael and the incredible team at The Eye Gallery for setting such a...