The reason for the 3 star comes down, basically, to service. 6 of us went there after our trip to Legoland. One in our party ordered their sandwich with no lettuce, tomato, onion. Or pickle. The sandwich came out loaded with onions. They could have taken the onions off themselves but they're allergic to onions so they wanted a new sandwich. Poked a couple holes in the bun, with a fork, and put marinara sauce on the sandwich to ensure they didn't get the same sandwich back. The waiter brought the sandwich back and we noticed that all they did was remove The onions. still had same bun and same bacon and chicken with the marinara sauce on it. We told them what we did to the sandwich to ensure they made a new one and they had brought out the same sandwich with them Just removing the onions, so they apologized and took the sandwich back. They waited about 5 minutes and brought the new sandwich back with the same meat, only a different bun , untoasted. The bacon still had marinara on it and the chicken it was wiped off of it. The chicken was not even hot nor was the bacon because they obviously just reused the original chicken and bacon from the messed up sandwich. Out of all our meals that was the only one that was messed up. All the other food was good but we gave it a three star review only because they tried to pass the original sandwich off twice after already knowing what was done to the first one. We couldn't believe that after knowing that we knew what they had done the first time they brought the sandwich back. They tried to do it a third...
Read moreI would like to give a higher rating. I ate here a few weeks ago and had a very lovely experience. Our waitress was very informative and friendly. The food was great and they were setting up for live music as we were finishing up an early lunch. My boyfriend bought a growler he intends to refill. I was disappointed this evening when I came in with my boyfriend to pick up his takeout order. It was a Tuesday night on the earlier end of 9 pm. They close at 10 and there was a small crowd at the bar. When we walked in there was no staff in sight. We waited a few moments. After a little while my boyfriend started to walk in to flag someone down to let them know we were waiting for assistance. At the same time a woman approached with another takeout order. I smiled when we greeted her because she walked right past my boyfriend. She didn’t smile back or welcome us in. She just said “pickup?” After a bit of back and fourth about the order being under the wrong name. He placed his card on the counter in front of her and she placed a bill on top of it and walked away to look at her phone, making us wait again unnecessarily. She seemed really annoyed and unfriendly. I hope this isn’t the norm because we recently moved to the area and would like to continue to enjoy the food and hopefully the live music...
Read moreWell, what can I say about my first experience here? It sucked! Bartender Kate was terrible! Asked for 2 bottles of Bud and got 2 Bud Light. Got food to go and asked her for 2 regular plain cheeseburgers. She asked if we wanted fries and I told her, "Whatever comes with it." She didn't bother to ask which size burger we wanted, which I noticed later on from the receipt, so she gave us the more expensive burger and we got charged for the fries. The burgers didn't come plain like I asked, and they tasted frozen. I asked Kate to split the check where I was paying for drinks and my friend was paying for the food. She didn't do that, either. She just split the total. As my friend and I settled up, Kate took the check and then says with a snot voice, "Ohhh, no tip?" We tipped her $20 for 2 wrong beers and 2 wrong burgers! When she realized that she was indeed tipped, and very nicely at that, she apologized, but, damn, who says that? Has this woman never been tipped in cash after the bill is paid? We spent $45 ($65 with tip.)for 2 beers and 2 burgers. No chance I ever go back to this place. One of the worst bartenders I've ever...
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