Today, Father's Day 2014 myself and my soon to be went in to our local Kiki Restaurant... me, for the Sushi and my girlfriend for her Sweet 'n' Sour Chicken and Crab Rangoon. The young Male Asian who runs register acted friendly as always while the cook prepared her meal and the chef created my sushi. I made sure to tip, took our condiments and made our way home (we walk about a mile and a half from the place to where we call home).
Once we got home I sat down and prepared my Soy and Wasabi mix while the gf unpacked the bag... no Crab Rangoons, again (this had happened once before, mistakes happen). For the second time, now upsetting the prego girlfriend... understandable. I called and was assured they would replace it in the next order. After the call I returned and she was very distasted with the food (I figured since she was upset the food of course would taste "off"). After trying it though I seen the food was over cooked and tht the chicken... well, sucked. My sushi was also, falling apart "at the seams" but I ate it anyway because the fish was still good.
I couldn't leave her unhappy so we head back out with her food, arrived shortly after at the restaurant and then- head to the register. I confronted the young (looking) cashier and informed him that we were there because of the problem with the food, not just the crab rangoons and because they aren't that great with American English he quickly got offended and good customer service went right out the door. This "man" slams his register, starts yelling at me and wouldn't even return my money, let alone simply change my order and let me have anything to add for the inconvenience. Enraged I walked across the street to the police station so I wouldn't be the one having the Goshen PD interviewing me and informed them of the irate Asian across the street... with a restaurant serving other patrons.
The officer was kind enough to go over, talk to the man (who was now "nice as anime") and got me the portion of my money back that paid for her lunch and rangoons (minus the NYS tax and personal inconvenience of course) and we were on our way.
Still though, what in this guy's right mind would make him go off on a customer who frequents their restaurant over a few dollars?! I merely wanted some chicken wings instead of the foul sweet n sour (or my money back)! I'm sure the Health Dept. would love to see their kitchen.
Don't trust these people, they're fake as the night is dark. Note: The lady,...
Read moreThere are more Chinese restaurants in the United States than there are Burger Kings, McDonald's, or KFC's. Combined. That's a lot of egg rolls. Many of them are not good. Greasy. Salty. Flavorless. But not Kiki. For a multi-ethnic experience whipping up Chinese, Korean, Thai and Japanese cuisines, Kiki does a pretty darn fine job. This little haunt is a favorite of my wife's, who regailed me of the times she'd eaten here with colleagues and work professionals for lunch. Upon entering the storefront, I looked over the sparce decor and simple tables, the many golden Buddha statuettes and Jade Dragons and Beckoning Cat dolls, the greasy looking wall-hung Chinese pagoda portrait and the lone burbling fish tank filled with plump fantailed Goldfish and I thought, 'Well, this is going to suck.' But it didn't. The food came out lightning quick, and the place filled up very quickly. There were two lines formed; one for takeout and the other for in house dining. We arrived early enough to grab a table without having to wait. Everything smelled fantastic. The wife enjoyed the House Special Mai Fun, a house salad and shared some Japanese cooked Maki Rolls. I went full on Japanese with Tekka Maki, Spicy Yellow Tail with Scallions and a Salmon Avocado roll. I also had a Wonton soup - it's a weakness of mine. The fish was delicious. The rice was seasoned nicely. The soup was rich, but not fatty. And the dumplings? Delightful - not to dense, not too light. A perfect balance. Her Mai Fun was delectable and made ne a little envious of her choice. Truth be told, it was all quite excellent. If you happen to be in the area and are looking for something delicious, affordable and quick, this is definitely a...
Read moreWent there for about a year. The only problem in the past was most of the staff being miserable in terms of mood and not remembering my condiment choices. After time, they remembered my condiment choices better. Most of them still weren't pleasant to be around, though. Today, when I bought some sushi rolls, one of the pieces had seaweed that tasted like gasoline. Having been to sushi restaurants all along the East coast of the U.S. and in several other countries, and even having made my own, this NEVER happened before. It really called into question the quality of their ingredients, and after this, I don't think I'd trust them again. I'd rather go out of my way to go to another sushi restaurant, than risk getting poisoned. Gasoline may seem all fine because it's something we use in our cars regularly, but I assure you, it's not. There's something called a MSDS (material safety data sheet) which outlines the hazards of various ingredients and products to inform consumers and businesses which use them, so that they can take proper precautions. Check out the MSDS for gasoline (just search "msds gasoline" and you'll find it easily). Would you want that in your food? Yeah...me neither. -- And, I can't believe I'm saying this, but I actually hope it was something like a small drop of gasoline rather than something more toxic... Thank goodness I'm not a small child or a pregnant woman who might be more affected by such a thing. -- And let's hope it doesn't do me any greater harm than being a bad taste...
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