The Pawffee Shop Cat Cafe — Restaurant in Town of Grand Chute

Coffee and cats, what's not to like! We've been to a few cat cafes, all over the country, and this one had some of the best coffee ever! The setup was different from past ones we visited, one entrance is the actual coffee house, with a few seats and merchandise, and then the entrance to the right is the cat area. There are windows between both sites, and if you purchase a coffee or item from the coffee house, you get into the cat area at no cost. If you choose just to visit the cat area, it's only a $3 donation per person. Which is incredibly reasonable! You are allowed to contribute more, which is for a great cause.

Ended up getting the tuxedo mocha which was delicious, and my spouse got one of the specials iced. Both were very good. There were a few items of baked goods as well, the brownies looked delicious! The person working then the register was very welcoming, and helpful. He seemed to really enjoy his job and have a passion for being there.

The cat room is pretty much one area, there were a few small areas in the back, one that was open to an a senior kitty who was 21 years old, and another that was closed off to a kitty that was getting acclimated to the area. We met about five kitties, all different personalities. They were fun to sit and play with for a while. There were a few families visiting, with kids with various ages. The place was very clean, there was seating, and many toys to play with the cats. There were a few employees working, and they were welcoming and helpful as well.

Would recommend if you were looking to just get a good coffee, or if you're looking to visit with the kitties or even find a...

If I could give it 0 stars I would. I took a group of clients with disabilities here for some time with the cats, four of us including myself. When we went in, I bought a $7 coffee as per their website states. "Visiting with our kitties is "free" with a purchase in the café or a donation to the rescue." When prompted if I would also like to donate, I responded with not today. The cashier then asked me if any of my clients from the "group home" would like to buy anything, when I proceeded to say no. The cashier then proceeded to lecture me about how this was a nonprofit organization which doesn't get government funding, and how for future reference I need at least half of the group to either purchase or donate something, stating that they needed money for the cats' meds and food. Essentially, he tried to emotionally manipulate me into donating. I would also like to state I do not work for a group home; I work for a nonprofit organization. The entire encounter the staff was rude and left a bad taste in my mouth. I have also informed my coworkers about this horrible experience, and they all agree none of us will be coming here again, with that I advise you only to come here if you have plenty of money to spend and enjoy being emotionally...

This cat cafe had such a great vibe. It was comfortable, well decorated. The staff were chill and kind. People you would want as friends. The scone, macarons, and chai were delicious. The cat side had fun decorations, cat toys, and seating. There were a mix of adult cats and kittens. It was clean, but there is a litter box smell. Im not positive, but it seemed like there was a purifier of some sort back by the litter boxes though, so that's appreciated. Perhaps there could be a couple more added to help. There was someone monitoring the cat side, which was fortunate, because the parents of young kids were not teaching their kids how to read the cats body language or follow the rules. The poor employee very politely was trying to redirect kids, but it was upsetting that the moms didn't seem to care how the kids behaved. I also noticed that people weren't donating much to support the cats. I donated the amount that a cat cafe in Minneapolis charges for a 1hr admission, and the guy seemed surprised. I noticed a lot of the merch had signs that proceeds went to the cat rescue. I wish people realized that these small businesses, especially animal rescues, need our support to keep operating and doing good...