Domino's Pizza — Restaurant in Town of Hempstead

Dominos Pizza Review:

Positive Aspects: Dominos Pizza continues to impress with their delicious range of pizzas. The toppings are fresh, and the crust is always cooked to perfection, offering a satisfying crunch with each bite. Their delivery service remains efficient, ensuring that pizzas arrive piping hot and on time.

Negative Aspects: During a recent phone call to confirm my order, I encountered unhelpful staff who seemed disinterested in assisting. Despite my polite inquiries, they provided minimal information and did not convey a sense of customer care or urgency. This lack of helpfulness was disappointing and detracted from an otherwise pleasant experience.

Overall Impression: While Dominos Pizza consistently delivers on taste and prompt delivery, the experience with unhelpful staff during a phone call was less than satisfactory. I recommend Dominos for their delicious food and efficient service, but I hope they address the issue of customer service over the phone to ensure a more positive interaction for...

I called Dominos to place an order after being put on hold for 3-5 mins I decided to order online while continuing to stay on hold, after 10 mins of being on hold they finally came on I explained to them I just placed my order online and would like to request my Mild buffalo wings extra crispy (wings always seem to be soggy when I order) they gentleman said my order is already done which was hard to believe being I just placed my order online literally 5 mins before they came to the phone, I explained to him that's impossible but did not want to go back and fourth with him in fear they may do soemthing to my food (just saying) we'll not only did they delivery me soggy wings they barely had any sauce on them and wings were not fuly cooked. This is the only Dominos I can order from due to location and now I'm being forced to not order from this store since I cannot enjoy my food. I literally order from you guys at least 4-5 times a month. FYI I could not eat the soggy...

If I could give this place 0 stars I would. My pizza came literally tossed around in the box and the manager had a disgusting attitude about it. Pizza flipped upside down in the box, cheese stuck to the box and he wouldn’t give me a refund. Told me he’d need to take this one back to give me a new pizza. I will never order from here again. I have never in my life spoke to someone so nasty. Buffalo wings didn’t have any buffalo sauce on it LIKE I ORDERED and he refused to fix the issue. Made it sound like I’m trying to get over on them when I’m the paying customer and didn’t get what I asked for. Whatever manager working October 6, 2020 after 9:30 needs to be re-evaluated for extra training ASAP or shouldn’t be working in customer service. Do not trust my...