Ordered from here last night. HORRIFIC! First the woman was extremely rude. We were placing a large order for 8 people and asked her a question about what kind of rice comes with the dinner combos and she told me she had other people trying to order too. Um...yes, we were also trying to order. She was messing everything up and put someone else on the phone. After we placed the order we went to pick it up and OMG! We spent over $100 and what we got was uneatable. The sesame chicken was in a puddle of water/sauce and the chicken looked as if it were out for over a week. The boneless spareribs combo came in a metal container (not plastic like the rest) and the meat was basically raw. That went in the garbage with the sesame chicken. Then the sweet and sour chicken combo had 7 tiny pieces of chicken (there was no chicken inside the fried pieces of dough and the entire plate was filled with white rice. They never gave me sauce for my steamed chicken and bokchoy which was fine because when I opened the container the smell was so rancid that we had to throw that out as well. The wanton soup was good. Oh and never get the hot & sour soup unless you want to guess whats in it. We all got sick from just the soup and egg rolls. My boyfriend who ate his sweet and sour chicken and soup wound up in the bathroom all night. NEVER dine at this restaurant. So...
Read moreavoid this place at all cost! I ordered pad Thai, an egg role, and fried bananas thinking it’s a pretty basic order. The food arrived late and cold. Not only that, the delivery driver was extremely rude and nasty because of the tip. He was yelling and screaming at me through the door and didn’t want to leave until I tipped him. I flatly refused to tip him because he was late, didn’t follow my drop-off instructions, rude, and his behavior was extremely unprofessional. I also specified that I wanted my food to be dropped by my building’s mail area for security purposes. Instead he came all the way to my apartment. When I called to complain to the manager, I got an equally rude hostess (Marie) who berated me and flat out called me a liar for the complaints I placed against the driver. i kept asking for a manager but she didn’t transfer me over under the pretense of “she’s not here”. This was an obvious lie since I called the previous day and another hostess assured me that the manager would be there at the time I called. Any hostess that calls a customer a liar when they voice concerns over their experience at the restaurant should be fired immediately as it ruins the customer’s experience. This is not what I expected from a...
Read moreI personally love the food. This is my number one choice but it could possibly be because it’s 2 minutes from my house. Also, the thing is that all I get is broth with white rice. I only love it because it’s salty and hot and just has a better taste than other restaurants for a lower price. The only other thing I get is their steamed broccoli and it’s usually half cold but I still semi enjoy it. I’m a severely picky eater so the main reason I love this place is because their broth and rice are a 10/10 for me so probably not many can relate to my review. Anyway the lady over the phone has attitude a lot of the time so I hate ordering to deliver plus the last 5 times I delivered the delivery guy bangs on my door so loud and starts yelling too. It’s so weird. But… the ladies that serve you in the restaurant are very nice to me. My parents used to love this place except last time we were there, there was the BIGGEST cockroach and they were also very sad to see it because they knew that after that they would never eat there again. It’s disappointing but I understand. I still continue to eat since it is nearby and I love the food so much...
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