Subway — Restaurant in Town of Hempstead

Horrible customer service. I ordered a footlong sandwich through the app since there is a $6.99 deal going on for all subs. The footlong had a measly portion of chicken and guacamole. When asked why the portions were low for this premium sub, the person behind the counter replied ‘What do you expect for $6.99?’ Basically, they reduce ingredients since a deal is going on. The worst part is when the Subway member decided to go through my sandwich to prove her point that there is enough chicken. I have a picture below of the aftermath. This is an extreme low for a well known sandwich chain. When asked for a refund, the Subway member made me wait until they served other customers, as a spite. They acted in a very pity way for something that could have been resolved easily. This establishment is such a disappointment and a disgrace to other...

Horrible! Went in… trying to decide what I wanted but the food station looked a little iffy to me so I decided to just have cookies.simple question I asked the Indian lady “were these cookies baked today?!” She said yes. So I ordered two. While walking away tasting one of the cookies, it was very soft and chewy just the way I like them so I decided to get two more. Low n behold she gets an attitude and tells me no! U get everything at once. Order everything at one time. I said who are u to tell me how n when to place my order. The place was like an empty lot so I don’t understand what was the big problem.with an attitude and a nasty look on her face, sold me the next two cookies but I will never return....

Horrible experience!! I ordered the “Home Run Ham” advertise on the subway app it said 33 % more meat…. But this right here is not it. I called to make a complaint the lady refused to let me speak to a manager or even give me her name. She said and I quote “take your sandwich eat it and don’t order from here again, I don’t care if you call my boss or whatever” I recorded it all. Staff needs better customer service skills and to learn the menu better!!! I asked her if she wanted me to bring the sandwich back she said, “people take sandwich’s and make complaints all the time”. She admits there’s complaints therefore you should fix it and the attitude was not appropriate on her...