Subway — Restaurant in Town of Hempstead

ACCORDING TO THE AMERICAN DISABILITIES ACT (ADA) OF 1990, SPECIFICALLY IN TITLE III, IT IS FEDERAL LAW THAT REQUIRES ALL RESTAURANTS TO MAKE REASONABLE ACCOMODATIONS FOR PEOPLES WITH DISABILITIES. THE LAW'S GOAL IS TO REMOVE BARRIERS AND INCREASE ACCESSIBILITY, COMMUNICATION, AND QUALITY OF LIFE FOR PEOPLE WITH DISABILITIES. THIS SUBWAYS DISCRIMINATES AGAINST PEOPLE WITH VISIBLE DISABILITIES. IT DOES NOT ACCOMODATE ACCESSIBILITY FOR THOSE WHO HAVE DIFFICULTY WITH AMBULATING, FOR THOSE WHO HAVE DIFFICULTY SHIFTING LEFT AND RIGHT WHILE AMBULATING OR THOSE WHO HAVE DIFFICULTY WITH BALANCE WHILE AMBULATING. MY MOTHER WAS INSISTED BY THE OWNER TO WALK FORWARDS IN LINE AFTER SHE EXPLAINED SHE COULD NOT WALK DUE TO A DISABILITY. SHE TRIED ORDERING FROM THE CASH REGISTER BECAUSE SHE WAS NOT ABLE TO WALK FORWARDS, BUT KNEW WHAT SHE HAD WANTED TO ORDER. THIS SERVICE SHOULD HAVE BEEN PROVIDED TO HER BEING THAT IT IS ALREADY PROVIDED BY THE EMPLOYEES FOR CUSTOMERS WHO ORDER ONLINE VIA APP. THIS SERVICE SHOULD HAVE BEEN PROVIDED BECAUSE SHE HAS A DISABILITY WHICH WAS COMMUNICATED TO THE OWNER OF THE STORE. HE HAS FAILED TO PROVIDE REASONABLE ACCOMODATIONS FOR HER TO MAKE AN ORDER FROM WHERE SHE STOOD AT THE CASH REGISTER, KNOWING THAT AFTER SHE TOLD HIM SHE HAS A DISABILITY AND IS UNABLE TO WALK, HE DID NOT MAKE IT REASONABLY POSSIBLE FOR HER TO ORDER FROM WHERE SHE STOOD AT THE CASH REGISTER BY INSISTING HER TO WALK FORWARDS. THIS PLACE SHOULD BE SUED IN CIVIL CLAIMS COURT FOR...

I was waiting to order my sandwich and a male Subway employee who has a ponytail was making other sandwiches (two sandwiches at a time) so I was asking if he took the customers behind me before me because I was listening to music and didn’t see what they were talking about. They seemed to have skipped me and I was telling him that I was next in line. I started talking to him politely and he continued making the sandwiches with his head bowed down and refused to acknowledge me and pretended not to hear me even though I kept talking to him. Another Subway employee started talking to him and he started talking to the other employee. I asked the other Subway employee to tell the Subway employee who was ignoring me and pretended that I wasn’t even worth talking to or acknowledging in any way, to talk to me like a normal person. The Subway employee who was ignoring me then proceeded to put his hand to my face and told me that he was busy talking to the other Subway employee. I walked away and told him that I would leave a Google review about that particular Subway and his horrible way of treating customers. This happened on Wednesday, 06/12/2024, between 8:30 pm and 8:50 pm, so his employers can check the cameras to see exactly how...

I went there and made a purchase. After I bought the wrong item I asked for a refund and was told that I couldn't get a refund. The lady was rude then started yelling and acting like a lunatic because she didn't want to give me my money back. She lied and said she didn't know how to do a refund or call her boss on the phone. I told her that I would call for her but she kept acting crazy because she wanted to keep my money. After standing there listening to her screaming she decided to finally call her boss who then told her to give me my money back. I will never go back there ever again. It was very embarrassing how she was screaming , lying and...