Absolutely Disgusted Serious Health Concerns
I don't usually leave reviews, but this experience was so appalling that I feel obligated to warn others. I went to this location to pick up two pies for a family party. My kids were so excited for pizza night it was supposed to be a fun, easy dinner. Instead, we got something straight out of a nightmare. First, when we opened the boxes at home, we were shocked to find that both pizzas were completely burnt on the bottom and not just overcooked, but blackened like they'd been sitting in a fire pit. The crust crumbled like ash when we touched it. Totally inedible. It was obvious no one had even checked the quality before boxing them up. That was bad enough, but unfortunately, it got worse. While I was waiting for the order, I witnessed something beyond disgusting: one of the kitchen employees, wearing gloves, turned away from the prep area, stuck his hands into the back of his pants, adjusted himself, and then immediately turned back around and started kneading dough with the same gloves still on. He did not wash his hands, did not change gloves, did not say a word. I was in absolute disbelief. There were at least two other staff members in the kitchen, and not a single person said anything or intervened. It’s clear that this location either has zero sanitation training or simply does not care. This is a massive health code violation, and frankly, it’s terrifying to think of how often this might be happening when no one’s watching. I tried to bring this up to the person at the counter, but I was met with a shrug and a “we’ll let someone know.” No apology. No concern. Nothing. This is a clear case of negligence—both in food preparation and employee hygiene—and it absolutely deserves to be investigated by corporate, and frankly, the health department. I want a sincere apology from management ASAP. At the very least, they should be terminated immediately for endangering customers. I will not be returning I don’t want to deal with these unprofessional buffoons. Absolutely unacceptable behavior and a huge disappointment for my family, especially my kids who were looking forward to a simple, enjoyable meal.
IF I HAD AN OPTION IT WOULDVE...
Read moreI really don't want to give a mixed review resulting in an overall bad experience. So this absolutely requires an explanation. The staff and service are top notch and what you should expect in a family friendly establishment. The staff's best efforts are let down by the food. My first sampling was a slice topped with ground beef. Among the worst I've ever encountered. The flavors weren't just bland they had a spoiled essence. I returned to let them know I couldn't put up a bad review for a new business. The explanation was this is a kosher, the meat is fake. I've lived in West Hempstead for 25 years, there's a kosher pizza establishment 6 or 7 blocks down the road which is fantastic. The staff again fantastic insisting I try something different. I selected a veggie pizza with similar results. An unwillingness to flavor the sauces is ultimately what's letting down the experience. The crust and cheese are perfectly fine. Again it's the unwillingness to refine the assembly. I'll definitely return in a month or two. I'll stop by the week to show them the review because I've never done this before and want them successfully. If things change I will absolutely remove or update this review ASAP. Sorry guys I...
Read moreVery good pizza. They use a generous amount of cheese. The crust is crisp on the outside and soft on the inside. Thick enough to support the toppings. Flavorful sauce and fast service. Staff are friendly and efficient. Would absolutely...
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