I don’t like going out of my way to write negative reviews, particularly about small businesses, but I felt I needed to in this instance. I walked into the Sweet Shop/Luncheonette on a cold, weekday afternoon with my wife last week. We had just gotten ice cream across the street at a different establishment, and we decided to look for a quick bite to accompany our ice cream, as we had been running around all morning doing some errands and were quite hungry. We are new to the area and were curious what Northport Village had to offer. We were holding our small cups of ice cream when entering.
When we walked in, we were impressed at the old fashioned diner style of the place and were excited to sit down for some lunch. There was only one other family there besides us. An older gentleman greeted us, and lightheartedly told us we should try their ice cream next time as they serve Hershey’s ice cream. We agreed to this, and my wife and I looked at each other thinking perhaps this would be a good idea next time we’re in the village. We begin looking at the food menu on the wall behind the counter, and a lady approaches. She says to us “We don’t like people bringing in outside food, because we’re an ice cream place.” We told her we were unaware of this, but if this is in fact a rule of their establishment we were just looking for some food and perhaps we can get a burger to go. She looks at us and mutters under her breath passive aggressively as if to say “Yeah, I’ll do that favor for you even though you decided to bring in two small cups of ice cream from our competitor.” My wife and I suddenly developed a palpable, sour taste in our mouths and felt totally unwelcome at that point. We looked at each other in disappointment, and knew that we needed to walk out.
I hope this business continues to prosper, as it seems like it’s been there a long time and is probably one of the few of its kind left in this overly corporate world. However, I just wanted to make this review as a reminder to business owners, you can have your policies. But there are ways to communicate to your customers without making them feel uninvited. We’ll continue to try ice cream and food at other...
Read moreThe food and ice cream was delicious. The staff were very friendly. Stepping in here will bring you back to the 1950s, that being said the entire shop seemed to be run by an older couple definitely in there 70s plus , who could barely keep track of the orders and were completely overwhelmed by the amount of customers. We had to wait a long time to pay while everyone else who came in after us got there cones and paid quickly, had to ask twice for ketchup, had to wait a long time to pay and it just seemed like they were making prices at whim and typin them into the register but I'm not gna argue. Also there was a man working there in an extremely dirty shirt I understand it's an ice cream shop but have backups it was really not acceptable and kinda gross. But overall food delicious. Obviously a small owned family business so please support them and visit. Critiques are only because I hope they can grow as a business and stay afloat in these...
Read moreAn Old-Fashioned Gem with Ice Cream Dreams Are Made Of!
The Northport Ice Cream Sweet Shop is pure magic. This charming, old-fashioned ice cream parlor has been a cherished part of our family tradition for years—first with my children, and now with my grandchildren. Every visit brings back sweet memories, and the ice cream? Absolutely beyond compare.
Their homemade flavors are the freshest and most delicious I’ve ever tasted. I still dream about their peach ice cream—it’s a seasonal delight that captures the true flavor of summer in every creamy bite. You can taste the love and care that goes into every batch.
A heartfelt thank you to the hardworking gentleman behind it all—your passion, craftsmanship, and consistency have created more than just a treat... you've built a legacy. Northport is lucky...
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