Popeyes Louisiana Kitchen — Restaurant in Town of Huntington

R i d i c u l o u s! !!! Bad service! !!!!!

Ok. Me and my husband not get upset by bad services. We just say things and let it go.

BUT, THIS TIME WE CAN NOT LET IT GO.

after my husband haf long day for fishing all of sudden he wants to have Popeyes.

All of sudden. He never said he wants..

Anyway we searched the location and found couple of places near us.

We decided go this place. (On Jericho tpke, New York)

Place was clean. Not welcoming feelings but who cares right?

It is fast food and take out place.

We order a bunch. Yes. When my husband wants to eat something he gets over loaded.. 😆

And I remembered what we ordered because it is our first visit this place and we wanted make sure what we wanted to eat.

All pack got the food and went by heading to home.

My husband felt something is missing while he driving back to home.

He thought they never put it in coleslaw so, I check then it was not in the bag.. instead of there was French fries.

We more then 100, 1000 percent sure we did order a coleslaw.

We turned around back and ask them they didn't put a coleslaw.

One guy right stood up against the window and say anything he show his index finger like move that motion " give me that we did give to you a French fries "

It was .. I mean we had no idea we will get that kind of attitude.

Really? You just show your fingers then NO WORDS give me back a french fries.

Of course they gave to us a coleslaw. But it doesn't matter..

I did make a mistakes and every body did made mistakes.

But, how this location give back a attitude that they did wrong!!!

It is not about the food they gave to us wrong food. It is not about they didn't say sorry.

But, now it's all counts. Because this person did gave us a nasty look and...

The food was good, but service is worse than horrible.

First off, the cashier that was serving us, and note that I am asian, was really rude to me and messed up our order. She was black, had a pink hairnet and for over 5 minutes made eye contact and then ignored us. And wouldn't take our order.

Second off, for NO reason she was mean to us. When we placed the order we could barely hear her and when I asked her to speak up, she glared at me. What is her problem? She took other customers happy and all but when It came to us, her attitude completely changed.

Third, the tables were NOT clean, crumbs all over. Napkins too. Oil on the table that we sat at as well.

Fourth, when we got our order it was WRONG. We placed an order for a number 1, just the sandwich, and then a number 2, 4 pieces. SHE GAVE US 2 PIECES. We went to her and said we ordered 4. She said she REPEATED our order, no. No she didn't. She didn't even give us our receipt until the food was given to us. What type of stereotype does she have against us?

We asked to change it, a since she gave us a 2 wing combo instead of 4 wing, which is a literal $3 price difference, she charged us 5.43. We just told her to forget about it. If you don't know how to work as a cashier then do something else. No one wants to come back to a place with horrible attitude and to someone with stereotypes.

I worked as a cashier once, and from my experience, no matter what the customer does, you always be kind. The customer is always right and you need to treat them as king.

I suggest not coming here unless they change the lady working up front. Literally horrible experience.

I did want to give them a piece of my mind but good thing my boss said not to. Would have...

Avoid this location! Downloaded the app and attempted to use but at checkout was notified of 'technical difficulties' and the order wouldn't process. Went in person and it turns out that nearly everything we had wanted to order was out of stock anyway. No mac and cheese. No shrimp. No family style meal we had seen on the app. And no SAUCES, literally not even BBQ for the tenders. None! The inside of this location is abysmal. It's dirty and dark. They said they had "lighting issues" so many of the lights had to stay off. And there were buckets everywhere collecting water dripping from the ceiling. They said they had leaks in the roof but it hadn't rained in days. Pipes leaking? Really makes me wonder about mold. Unfortunately one of our party still insisted on eating there so we ordered our food for take out. Nothing was good. Chicken was overly breaded and dry. Tenders were all breading and nearly white they were so under fried. Sides were gross and filled only halfway, gravy was watery, biscuits were hard and dry, soda was flat and it was a long wait for an order for only 3 people. Years ago when this location first opened it was good but it went down hill shortly after. Once in a great while we've gone back but I don't know why, it has only gotten worse. Final straw for me, I'll only be returning if there's a big sign out that says "under new...