Starbucks — Restaurant in Town of Huntington

I ordered a drink today and requested no ice as I always do for years in any iced coffee or drink I order. It’s a preference I don’t like super cold or watered down drinks. I like my drinks chilled or room type not cold or hot. Not even in the winter. I ordered a drink(iced toasted vanilla shaken espresso) and received a cup 65% full and another drink for my friend. I didn’t see my name on the cup and thought the cup(mostly empty) was someone else’s or garbage left behind on the counter and waited for both drinks to be made. When I inquired about the second drink(my shaken espresso) I was told the half empty cup on the counter was mine as a blond which seems to be a male pointed to. I was shocked to realize they sold me a drink far less than the 16oz I ordered. I’ve never received less other ingredients because I said no ice. That’s a typical standard in a bar as you are paying for measured liquor. Not the case with non-alcoholic beverages. That has never happened to me before in the years I’ve ever ordered. I ordered a drink that was 16oz and should’ve received that. The order was also late from the time given on my mobile order.

Things are generally out of stock at this location(mobile ordering) for example the brown sugar oat milk shaken espresso, it’s been a fav of mine and I order it a lot at many locations. The dining area here is poorly maintained and the areas where they leave drinks/food is poorly maintained. The condiments(milk napkins straws) area is also poorly maintained. The bathrooms are...

I have been a regular customer of Starbucks for quite some time, often enjoying their Iced Brown Sugar Oat Milk Shaken Espresso. However, my recent visit left me thoroughly disappointed. Instead of the rich and flavorful drink I've come to expect, I was greeted with a cup filled to the brim with ice cubes. When I raised this issue with the manager, I was informed that this is the standard serving method at Starbucks. This experience left me questioning whether this is indeed the case across all Starbucks locations.

While I appreciate consistency in service, this deviation from the usual presentation of the beverage greatly impacted my enjoyment. I believe that customers should be able to rely on a certain level of quality and consistency regardless of the location they visit. I hope that Starbucks takes this feedback into consideration and ensures that their standards are upheld uniformly across all their outlets.

Overall, while I continue to appreciate Starbucks for their diverse menu and convenient locations, this particular experience has left me hesitant to revisit until I can be assured of a more consistent...

Very rude! Very rare from Starbucks! Was already at ordering counter. A person walked in from the outside - way after I was standing right there at the and the Starbucks employee took her order before mine. It turns out they knew each other from school, so apparently that excused the rudeness. The other 3 Starbucks employees remained in the back. After two minutes of watching the rude dark hair in ponytail employee go and fetch a sandwich from the case and heat it up, while I’m waiting behind this girl, I left. It’s been a very long time since I’ve seen anything other than professionalism from Starbucks. And I frequent many Starbucks a few...