So, these guys can never get an order right. The only reason why I keep coming back is because I genuinely like Wendy's and this one is the closest one to where I live. I could even share screenshots of me contacting customer service online and getting gift cards every single time because I take pics of my food and show my receipt and tell them the stuff they get wrong. What has happened more times than I can count? They don't put bacon in my BIG BACON CLASSIC, ummmm what? My mistake? not checking the sandwich knowing well that they get everything wrong all the time. But really? Miss the bacon in a sandwich with "bacon" in its name? Many times I have been tempted to just drive back and ask to get my order fixed but I truly hate being that typa guy and because it's just a waste of my time (and the money they charge for the bacon). Funny thing is, this Wendy's is NEVER packed, I don't think I've ever seen this place with more than just a few cars parked outside and in the drive-thru, so, you're not even busy, how do you even get something SO EASY wrong? Something as easy as making a sandwich? How? It doesn't make sense to me, I really wonder how these people tie their shoes in the morning.
If you go to this location, food is good, staff is meh, just ALWAYS CHECK YOUR ORDER AND MAKE SURE IS CORRECT AND YOU'RE NOT GIVING...
Read moreHORRIBLE SERVICE ! Went in with a 2 for 1 "ANY" chicken sandwich coupon. Ordered the Asiago. Sorry, that's excluded in the fine print on the 2nd one. OK, so just give the Spicy chicken sandwich then. Well, we've made both Asiago's already, so we'll give the second one to you "this time". Great, thanks. Well, I was wrung up for 3 sandwiches. The cashier argued it's the only way he can give me 2 for 1 (our schools really need to concentrate on MATH!!). Finally manager came over. Gave me a really dirty look, didn't apologize, took off the extra sandwich and then charged me for the "extras" that made the 2nd one an Asiago. Never, Never, Never will I go back. Go to J&R's a block away on the same side. Friendly table service for about the same price if you're ordering burgers. And, it's...
Read moreRecently I went to this Wendy's to order me some food on my lunch break. I accidentally dropped my wallet and didn't realize it till I got off of work 2 hours later. I looked everywhere and couldn't find it and managed to call Wendys and spoke to one of the managers. She told me that they found my wallet asked me my name and she told me that they will put it in the safe when I came to pick it up. My hats go off to these individuals in this store. Not only is the food great , the service is exceptional, and they really are human beings when it comes to people's personal property. I sincerely thank them for putting my wallet in a safe place. Nowadays it's very hard to find people with a conscience so I sincerely thank the staff here at the...
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