I worked here and it was a nightmare. The maintenance guy would hide equipment and lie about things. HR would make racial comments and wouldn't take sexual harassment accusations seriously when you came to her with it. Alan the general manager wasn't too bad but he really didn't know it was going on with HR and her problems and the maintenance guy creating a whole different set of problems with employees which is a shame as they really were doing alan dirty behind his back overstepping their bounds acting like they were bosses and going against what alan would personally told people and then Alan would just have to back HR and the maintenance guy up because he has to work with them everyday and their upper management . The maintenance guy would go to Home Depot 5 days a week seriously for roughly 1 to 3 hours a day ? I would ask the maintenance guy every morning if he needed help and then when my job was done I would go home and he would go to the HR and the general manager and lie and act like he asked me for help and I just left. In all I quit the place due to the maintenance guy and HR as it was a horrible experience. The new head kitchen guy was decent I don't think the food was the best but that's not his fault is he can't be there 24/7. The banquet manager lady was kind of rude but not that bad just stressed out which I get it doing what she did she had to make sure things were perfect. The banquet Chef was a pretty cool dude one of my favorite employees by the name of Jay. In all if you work here I suggest you just keep to yourself. The banquet lady Mindy was just a straight up jerk hiding behind...
Read moreI recently hosted a surprise 50th wedding anniversary for my parents at Niagara Falls Country Club, and the experience was exceptional. Nestled atop the Niagara Escarpment, the venue offers breathtaking panoramic views that provided a stunning backdrop for our celebration.
The event was meticulously coordinated by Banquet Manager Mindy Smith-Hassan, whose professionalism and attention to detail ensured that every aspect of the celebration was flawless. From our initial planning meetings to the surprise and event execution, Mindy was attentive, accommodating, and dedicated to bringing my vision to life.
The culinary offerings exceeded our expectations; the menu was thoughtfully curated, and each dish was expertly prepared and presented. The guests were particularly impressed by the cocktail hour at sunset, the presentation and flavor of the cuisine, which contributed significantly to the overall enjoyment of the evening.
The staff at Niagara Falls Country Club demonstrated exceptional service throughout the event. Their professionalism, warmth, and attentiveness ensured that our guests felt welcomed and well-cared-for, enhancing the celebratory atmosphere.
I wholeheartedly recommend Niagara Falls Country Club for any special occasion. The combination of a picturesque setting, outstanding service, and exquisite cuisine, under the expert guidance of professionals like Mindy, guarantees a memorable and...
Read moreWe've been members for over 2 years and nothing was ever consistent here. We always addressed our concerns but sadly it was only nodded. The monthly minimum, was always deciding which night to sacrifice and in the winter month we would miss it completely. They explained it didn't count making the minimum per year but rather each month. We could've payed upfront for the year for a fee. I mean this option is in their best interest yet portrayed as an inconvenience??? We finally decided we had enough and canceled the membership. We were told " we hope you'll change your mind" so we replied " accepting offers" . Well not even a complementary cocktail was offered not that it would have made a difference. As soon as our membership ended they announced a Tango event. While the entire time we where members the only events where around food and beverages only. I reached out to the GM Alen Cohen and got a response a week later stating that events are for members and guests only and there nothing he can do. In conclusion there is NO...
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