Great Wall Kitchen — Restaurant in Town of New Paltz

On a visit to Great Wall for a dinner pickup this evening, we were met by an extremely rude & obnoxious young woman after informing her over the phone that we are in a wheelchair & asked if she could bring the order out (we've never had an issue with this before). She argued with us & said "isn't there someone who can come in?!" before rudely hanging up on us. She refused to even say a simple "thank you." If she was busy, she only had to say please be patient & will bring it out shortly (there was only 2 people inside). We will not be returning to this establishment anymore (which is a pity since the food is good) & have informed friends & family to do the same.

Recently we decided to try this establishment again. The dishes were quite oily but tasted ok. After paying for our order we couldn't get a simple"thank you." This place has sure changed over...

Been going here my entire life and have always loved it. It is now under new ownership and the place has received a complete face lift. It you to be very bland and looked pretty dirty. Now it has nice seats and tables and is very very clean. One of the nicer take place I have ever been too. The food is top notch and they do not skimp in any way on proportions. It is even better now than it was when I was a kid. The new owners and staff are very friendly and always remember who I am, what food I order, and what extras I like. It is really great service. Plus, if you ever have a hang over, their Hot and Sour soup is hands down the best hot and sour soup I have ever had and it cures any upset stomach or hang over. Highly recommend this place to anyone who likes truly great...

I agree with Justin’s review below. At best only Mediocre. I ordered their midday lunch special. Which was a Sweet & Sour Chicken with Vegetable Fried Rice that was filled with tons of sodium.

Only problem is that as of November 2023 they are now the only “quick serve” Chinese Restaurant in New Paltz. The old one across from the New Paltz Starbucks has closed probably for good in which the staff was much nicer. Plus the food was much tasting at or even slightly cheaper.

My advice is this. For quick serve, better off driving to nearby Highland, Rosendale or even Kingston, if you have time for several other Chinese Restaurants, that have much better quality food that also better.

Ps the Woman who took my order was very rude...