Very frustrated.. I was in the store which Is usually a favorite (I drive from Newburgh to shop ) and on the way in I saw a huge sign on the front window saying red dot items 50% off ..I shopped about an hour arm load of items I head to the register I say to the cashier hello red dots are 50% off is that right? She says NO WE ARE DOING WAREHOUSE PRICES RIGHT NOW .. THE PRICE ON THE TICKET .. I said there was a big sign in the front window saying 50 off red dots .. she says well we are in the middle of changing it over “..the racks still had red signs, my items had red dots on the tags .. no offer to honor the signage… nothing I put my items back I guess customer service isn’t what it use to be .. I’ve worked in retail and we always tried to help a customer out I had spent ALOT of time picking out my items and I was just hoping for a little consideration as for whatever reason the sign was in place and I shopped under the impression I would get...
Read moreCharging someone a higher price just because you priced it wrong is not right or fair. I go to cash out, realize something was charged $11.99, I pull it out to double check, it's clearly labeled $5 with their markers. I bring it to their attention, she says let me check, goes to look through the racks to find the jeans as if I'm marking things myself. Then tells me she can't give it to me for the $5 because it's on another rack that I never looked at for the $11.99. I said, but I did not mark it and I clearly didn't come in with markers(didn't even have a purse). She says well, do you still want it? I needed it and had no choice, but when I say how it's not fair to the other cashier, I got a snicker. Your mistake and it's laughable? I ONLY shop at this store for my clothes and BRING FRIENDS at...
Read moreWaiting for my daughter and decided to check out this store. Did an initial walk through, they have a ton of things. A bit overwhelming but nonetheless I found a few outfits for my boys. Although would give it a four, I opted for a two star because I was clearly being watched. With the large amount of clothing in my arms, I went up to her and asked if she worked there, with her arms crossed she said "Um, not really. But you can ask the gal at the register." And she walked to the back room. It would've been nice to have her or one of the associates asked if I needed help to find anything. But nothing. Just a bunch of suspicious looks. So I spent a couple hundred dollars for a few outfits and...
Read more