Tops Friendly Markets — Local services in Town of New Paltz

I moved to New Paltz in 2018. I have been a loyal customer to the Tops in New Paltz because the lay out is well planned out and food options are amazing. I found most employees to be friendly and helpful. On the 31st of August I went on my lunch break to pick up few items I needed for dinner. As usual I forget my bags, so I walk in and grab a bag like I always do to place my items in because there are never any baskets out front. I suddenly hear a woman yelling at me that I have to pay for the bag. I turned around and everyone in that area was looking at me. The woman had blonde hair and was over by customer service. I have always paid for my bags so I'm not sure why some random women would embarrass me in front of everyone. It was uncalled for and I have never been treated in such a manner. I walk over to her and I asked for a basket. Then she goes on to tell me that they keep the baskets behind the customer service counter because people "STEAL" them. It was at that moment that I thought to myself that I will not purchase this bag and left it on the counter. I will never shop at Tops...

There is usually one overnight cashier. One is usually very nice and the other one on numerous occasions has been nasty to me and it was over the top on the early morning of July 4th. She was angered that I came in a few times with bottle return slips and she said in a very hostile voice you can only have 12 dollars a day total. Not even the correct policy. It's per type. I told her...do you think I want to do this I lost my job and am trying to get by on the few dollars I make a day. Be I g that I have been always nice and had to explain that was very demeaning especially to someone who suffers from a disability. It was cruel to treat anyone that way even if there cashing bottles I have been a customer of that store. I would have FIRED some one on the spot for such rude and disrespectful behavior. She seems to be bothered to have to do any kind of work. I plan to spread this around and boycott the store and go...

COVID ALERT!!!! The corporate office is not enforcing the executive order requiring people to wear face coverings in their store. For the second time in a week, I have complained to the customer service personnel about people going around the store without masks. They gave me a number to call and the corporate office said they are not requiring shoppers in their stores to comply with the order.

Somebody did the math and determined it would be more profitable to put their employees and customers at risk rather than address the few inconsiderate people putting others at risk.

I GUESS THE EXECUTIVES DON’T NEED TO WORRY ABOUT BEING EXPOSED IN THEIR CORPORATE OFFICE BUT THE WORKERS AND CUSTOMERS HAVE TO TAKE THEIR CHANCES AS A...