Broadway Diner — Restaurant in Town of Oyster Bay

Very cute and clean inside. Lots of parking as they have their own lot. We went for some classics diner food and because we heard they had cool milkshakes. However it was not what we were hoping for. The food were all just OK - the chicken parmigiana 6/10 had a lot of cheese and the chicken was good but their tomato sauce was really lacking and watered down which caused the dish to be lackluster. We got the Belgium waffles with strawberry ice cream and although the ice cream and syrup made it better, the waffles were not up to par being on the harder side in texture/cook. The Mac and cheese tasted like the Kraft boxed Mac and cheese. Their fries albeit not the big steak fries as classic with diners, were pretty good 9/10. The coffee milkshake was amazing 9/10 and I would go back just to get that but only that - it had a perfect blend of coffee and ice cream where one didn’t overpower the other and it wasn’t very sweet which made it perfect; however the Cinnabons on top were hard and not tasty (tasted like the ones in Costco or bjs). The rainbow cake milkshake 6/10 tasted like chocolate milk and was too sweet and nothing special; however they rainbow cake was redeeming and my kids liked it. The chocolate mousse milkshake and the donut milkshake were all the same and tasted like basic overly sweet chocolate milk; the donuts were horrible but their carrot cake was good (we substituted the chocolate mousse for carrot cake as no one in my family likes chocolate mousse). Overall, we are probably not going back which is disheartening as their servers were friendly, patient,...

I'm going to be honest and say that today was an anomaly.... I love this diner. Me, my wife and kids usually love this diner, friendly staff and great food. Today (4/23/24) though, was a HORRIBLE experience.

My family of 6 went there ready to spend and eat in celebration... There was one other table with two people in the ENTIRE place and multiple times we waited over 15 minutes while the staff all just stood in the middle of the restaurant talking to each other until I went up to them and asked for what we needed. They didn't bother to ask if we were OK except for when the food was first dropped off, staff were doing absolutely nothing but standing in the middle talking to each other. My kids needed water, we wanted more things and even just the check at one point, but the staff couldn't seem to care enough about us enough to help us out so we left and bought what we were looking for elsewhere.

I've never felt more unwelcome and uncared for than I did today here. A shame because we were so excited to go there and experience the diner... But due to staff not caring at all the food was mediocre while the service was horrible. We will be back eventually, and don't let this deter you from going, but the staff there today made it not worth the effort of going. I look forward to the next time and hope things go back to normal because we always love eating here with the usually awesome staff, friendly environment,...

If I could give a 0 star rating I would. From the moment my friends and I walked in, an older man with gray slicked back hair and an accent who seemed to be the manager, almost made us turn around and eat elsewhere. Not sure if it was because we were young or because of our skin color but this miserable man did not seem to be the least bit interested in seating us. The waiter was okay and the food was a solid 6 out of 10. Now fast forward to paying time. We had to wait 10 minutes for the same old man to finish his conversation with a young lady at the register. Finally we wanted to split the bill amongst 3 of us and this old man was not having it. He swipes my card 11 times (Yes I counted) just to tell me that my week old card was not working (Mind you I used it an hour prior to this). I told him maybe if he didn’t swipe it so angrily it would work and he threw it across the counter and said “not my fault you card is no good”. Now I give him another card which he is a little more careful with (linked to the same account) and it worked. When our friend went to pay her part he snapped at her and said “No! You have to pay the rest because he said you were going to!” I immediately responded to his yelling and told him that that’s not the way you speak to customers and he told me to “stay quiet”. Moral of the story, if you are young and of color or if you just so happen to rub this guy the wrong way, DO...