Tiny Thai Restaurant — Restaurant in Town of Oyster Bay

I went there today at 2pm EST and my first time being there I felt as though I was being ignored. While the waitress is running around all over the place collecting dishes, wiping the dishes and servicing other customers, my request was simple, when I ordered 1 dish on to go, it took 5mins until I can finally have my order (the waitress/cashier was never courteous to mention the lunch specials for today or introduce the menu for MY first time there). She says 15mins, and while waiting those minutes, I helped myself to a seat, and while the place wasn't so packed, asking the waitress to try the Tom Kha soup took more than 5mins when she was walking around, cleaning the tables, putting them away.... I get it, she is the ONLY one on the floor, but really, where is the courtesy of letting the customer like myself know I am here willing to place another order while waiting patiently? It wasn't until when she's sorting out the dishes and 5mins of waiting for my other order, I began to rise up and ask for soup and sarcastically says 1min. There is a lack of communication for any customer waiting patiently for the order and asking her about placing my order as she walks around back and forth.... again, felt being ignored to the point my experience of being in this restaurant was NOT a positive experience.

Secondly, the Tom Kha soup and the Curry green sauce with chicken were horrible. I felt as though the Tom Kha soup isn't rich, but watered down, like they heated up the coconut milk add a few spice and that's it.... the curry green sauce is another thing, it's sweet, spicy and watered down, again, I felt as though I am ordering a takeout from Chinese food where the quality of the curry does not keep me satisfied let alone the customer experience.

I certainly hope that the direction of the restaurant can take this review seriously and try to overcome the challenges by slowing down and cater the people individually as well as upping the quality of the food. Catering the people individually would be to ask the customer to see how the food was and how the person can tell you what the foods are without having to...

Sad to say that I been here numerous times never had a. issue food always top notch till today. I went for lunch with my son. Lunch specials come with spring roll and salad. The waitress asked if I wanted soup or salad. I ordered salad,and that was the first issue. The peanut dressing did not look or taste like normal peanut dressing and tasted horrible. The main course came which I always get here. Drunken noodles with chicken. My son got same only with beef. It tasted like sour chicken. Sauce was really off and not normal. My son said same with his. We both started feeling awful stomach bloat from over salted rancid tasting sauce. We got home both took turns being stuck on the bowl with violent diarrhea and horrible gas. Thank God got it out of my system but not feeling the best. WTF happened did they change cooks. Look I know it's a linch special but this was total garbage. come on your better than this. I'm in total shock a d wish I could get my money back. Can no longer reccomend this...

I am very surprised and disappointed to hear that so many people have had rude service at this place. I have been here about 6 to 7 times and the service can be slow especially when they are busy they are very slow (small staff) but they have always been very polite to myself and all my guest. The food here is very good, we normally order several dishes and do a family style type eating so as to sample the different foods. I think the food is really worth the trip but I am not an expert by no means of Thai food but several of my guest who are better suited have said the food was excellent and they have gone back bringing others. I have suggested the place but have not heard about rude service but they all have said it is slow but not awfully so. I do suggest the place but with caution due to so many poor service complaints. Place is small so not great for a...