Dunkin' — Restaurant in Town of Palmyra

One of the rudest experiences I have ever had as a customer. I was in there and purchased a coffee, and sat down to use their wi-fi to find my way home after a wrong turn. I hear them whisper amongst themselves saying "wow he didn't leave, lets turn off the internet; I bet he's on Facebook or something being a bum, go to a different store". One second late, one of the workers comes over and says "you can leave since the internet is down it will be a few minutes", then goes over and waits with her co workers until I leave.

I have never been as disrespected and unappreciated as I was today. As a corporate executive in every training class, were I am to describe my WORST business experience I will be sure to ALWAYS bring up how wrongly I was treated being that I was a minority. If I had gotten a pumpkin spice latte with uggs on, this would not have happened.

If you are a minority, stand by me as I boycott this specific racist Dunkin Donuts; and if you do not like biggots or a company that hires racist employees join the fight for equality in boycotting this DD. This occurred Dec 6,...

I have given this location more than enough chances!😡 Every time I order I ask for a medium hot coffee with extra hazelnut swirl with cream. That is four pumps of hazelnut swirl and three cream. When I drink my coffee there is NO hazelnut swirl EVER! They always miss the most important part of my coffee and it honestly taste like they only put one cream in the coffee. Normally I would just except it but this was the last straw, I went inside to see the manager and explain to her that my coffee was incorrect and tell her about my past experiences. She did not take a moment to listen to me or even show any concern, she just took my coffee and “fixed” it. Thinking that I was finally going to get a correct cup of coffee I was very excited but then realized after I tasted it there was a very SMALL amount of hazelnut. I will NEVER go back to that Dunkin’...

I wish I asked her name but the lady who took our order in Octiber 6/25 arround 3p.m was an absolute rude person I ever faced....first the speaker was not clear so we couldn't hear her so she got mad by that and told us yo pull in the next window without finishing placing our order....ok so I thought she will continue receiving our order in the next window just for her not even to care and when I asked her if there are cold drinks I can order....with a big ugly attitude she wasn't willing to tell us. I know this comment my not be helpful to the management if I don't have her name but if the management cares and train their customer service people POLITENESS will be awesome. I gave 2 stars cause of the location and the...