Salvatore's Old Fashioned Pizzeria — Restaurant in Town of Penfield

I have gone here several times. I am a fan of their pizza with the old fashioned pepperoni. But the lose stars on their fish fry. We got it twice in the last couple months. In both cases a take out. The first time they forgot the roll and tarter sauce. I was already home so I just ignored it and luckily I had stuff to make my own at home. The food was pretty good. We took a second shot at it. This time I actually paid a dollar or whatever it was to get extra tarter sauce figuring this way they couldn't forget. Well, the remembered the regular order of tarter but didn't put the extra in the bag. Not only that but no coleslaw. We got the roll but no coleslaw. Again, I was already home but I was pretty aggravated. I called and explained both instances... all I got was....we can send someone out to you in 10 or 15 minutes with it. The fish was already almost room temperature and I just hung up. Honestly, they should have refunded my credit card for at least a portion of my order. I am not looking for free food.....but I was just very disappointed in the...

Not a huge fan of the sauce used in the pasta dishes. Also, the bread to meat ratio on the subs was about 3:1. We had chicken finger subs but I think the girl answering the phone forgot to ask if we wanted any mail oil or blue cheese on them as they were on the dryer side. The subs could have also used a little bit more lettuce onions tomatoes etc. the sub rolls themselves are delicious they are clearly Wegmans sub rolls which are absolutely phenomenal. The same sub rolls were used for the cheesy mozzarella bread which was also phenomenal. The stuffed shells were good however felt like they were missing a bit of a creamy flavor or a cheesy flavor the stuffing felt a little on the dry side but the shell noodles themselves were nice and thick and big and cooked to the perfect density. The chicken parm was fantastic. Again, though, the sauce almost tasted burnt. I prefer a little sweeter of a sauce, but overall it was...

I typically have no difficulty with words but let me tell you.... I am truly at a loss for words when it comes to Craig and his team at the Penfield store on 250/441. First of all.... customer service is beyond exemplary..... whether it’s a phone call to the store or a visit in person, I am treated like I actually matter, not Just the next customer on a busy Friday night.......

Next, the quality of food is second to none.... I’ve been around the pizza block a few thousand times, and every time I order from Craig at this Penfield location... its like they just opened a fresh bag of everything for me specifically... everything tastes and feels top notch......

I live beyond the delivery zone of this location, yet I have no problem driving past other locations to pick up my order at this store, not to mention cleanliness, which enhances my Salvatores experience....

Thank...