Lorenzo's Pizza — Restaurant in Town of Smithtown

Placed an order for Toxic wings (they are pretty awesome) via grubhub last night. Order placed for future delivery - ordered around 3:30 but requested 7:15-7:30 delivery time yet 30 mins later the order arrives to my house when I AM NOT HOME?!?!?. Tried to call store 4 times - no answer contact grubhub and they call the store - person at store I am told was hostile to representative and was told order came in and we made it and delivered - clearly NEVER looking at time delivery is requested for. Long story short - by the time I got home at 6 PM food was NASTY ICE COLD and as far as I was concerned garbage. This place clearly has some issues with reading and customer service as a whole considering there is NONE. I am beyond annoyed that i spent good hard earned money to be told - go eff yourself by this business. I would give zero...

I stopped at Lorenzos Pizza for the 1st time today. The pizza is fantastic and gets the full 5 stars. The middleaged gentleman working counter, however should get 1 million stars. Someone in my car got sick as we pulled up to park, and left a little mess infront of the store, and may need urgent care. I went in and told him what was happening, and asked if he had a bucket, so I can clean it. He did not blink an eye, and insisted I take care of my matters, and he would clean it. He offered me towels, napkins, whatever I needed. His only concern, was for me to attend to ourself, and he would do the rest. I travel to St. James 2x per week for the unforseeable future, and I will be stopping in for lunch frequently. SIR, I didnt get your name, but I cant thank you enough. You are a model of what every human should be...

I stopped here randomly while in St James. I’m happy I did! I ordered their hero lunch special and 7 wings. The lunch special also included a can of soda for only $6! All together It was less than $15, and all of the food was really good.

For the hero I chose chicken parm, which was really really good. One of the better hero’s I’ve had in a while. On the wings, I went w their Thai chili sauce. It was sweet n tangy and had a nice heat kick to it. They were awesome! The wings were really big and cooked perfectly and nice and crispy.

I ate the food there, while watching tv with one of the owners. He was a really nice guy. I paid with my credit card, so I’m not sure what one of the previous reviews were talking about, but it was no issue. This...