Upon arrival for a 4pm reservation everything seemed fine. The waiter was very courteous and made sure we always had a drink. Out of the 5 dishes, 4 were good. The 5th was not. The "special" which one of my party ordered was the Rib-eye with shrimp. Well, after the shrimp were eaten they were not good at all. The steak was ordered "medium". A medium steak consists of a thick band of pink in the middle. The steak was not cooked to order. It was instead almost well done with no taste and difficult to chew! The party member tried not to complain as it was mothers day and did not want to make an issue. Well, after the steak was pretty much unbearable to eat we decided to inform our waiter. After discussing with him he took the steak back. Well, after a few minutes the owner of the restaurant appeared at our table. Instead of apologizing to use and asking what could be done to make things better he instead attacked us verbally. He said he cut the steak and there was a line of pink and it was delicious. After I told him there was no red in the steak, he rolled his eyes and walked away. We never heard from him again and the 35 dollar meal was still on the bill!
The owner should know how a medium steak is cooked and should realize that is not how you speak to customers. My family and I will never go to this restaurant again. I will never step foot in that restaurant again and will inform everyone I know how this owner spoke to my family and I on...
Read moreWe went to this place based on our friends' suggestion. It was our turn to treat. Two of the women started off with red sangria. They loved it. My friend had a seltzer. The 4 of us had the calamari with Thai chili sauce & octopus salad. Both of them are quite decent. But the squid tentacles are much smaller than the rings. We are wondering if they came from the same squids. The rings are not as fleshy but a bit dried, almost like those found in Asian market prepared squid snacks. Our friends had steak & chicken dishes. Apparently, they liked what they ordered. My wife & I shared a lobster linguini pasta. The flavor is nice, but it was way too salty for us. We requested another portion of pasta to dilute the saltiness. One of the mussels had sand or pearl in it. They didn't purge it completely. This dish has 2 jumbo shrimps. Nevertheless, it was not worth $90. For dessert, we shared tartufo & an Italian cheesecake. The former is nice, but the latter is to be avoided. There is nothing particularly special about it. This place is situated in a stripped mall. It looks more like a diner. Although there was...
Read moreTried to get in last night with a party of 9. Waiter {nice guy} explained we could either wait a couple of minn. for a table to open up or we can sit the kids in a table next to us.... Not a problem kids r ages 10-12 perfectly capable of behaving in a restaurant separated from their parents by 2 feet..lol... Owner decides to come over { im thinking to say hello} we explain that being a sunday night a school night, we'd rather sit fast and have a good meal so it'd b best to seperate. So this is what he says to my wife.. Not to me.. {real tough guy hu!!!!} { "Do you expect me to baybysit your kids for you, thats your job."} My wife walked out. I explained to him my feelings RUDE, ARROGANT, not one ounce of people skills and a few other things I will not repeat... I've been living in Smithtown for 10 years, this is not the first time the Owner has rubbed my wife and I the wrong way.. I hear the same thing countless times.. It's a shame because his cooks in the back make a...
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