Wish I could give a zero, I really had the most unpleasant experience just asking for a moderately quiet seat. I came in alone, and it was so sad where the host placed me. He put me at a booth whereas next to me was a very sad situation. The next booth over had a man screaming with a disability. I felt so bad, said a prayer for him in my mind and asked host if I could please Move! The Host explained at 4pm ALL SERVERS are not in place for the empty tables throughout the restaurant. Upon My request, Host placed me at another booth and then added a very loud screaming child to booth just in front of me. The feeling I had was Very poor of the host as he never listened to my First request. He just informed me 2 minutes ago, table where he placed the screaming child & parents was ‘Not’ Open! I was ahead of this family, and this restaurant has good food. I wanted to enjoy the food in a big place whereas I was told, Almost ALL empty booths can not accommodate me that I pointed out. I was told, THE SERVERS change in half hour and I can not sit at the empty booths I pointed out until 45 minutes later. Oh yes, I am always well dressed and well groomed for professional reasons. Just fyi. Well, I asked my female server if I could be moved. She NEVER asked me what the reason was….here is what she stated: ‘We can’t be moving you around like this’! I was shocked… waitress NEVER asked what MY Personal reason was! To go on, I replied, Well I am going to leave then. Not in a rude tone, but regular voice and in a smooth soft, but audible way. She never said a word! Shocked she did Not ask why I was uncomfortable with the seating arrangement. The host was First in missing my entire point and my quiet seating request. Place is large and there were places for me to go. I have Never been treated like this before and I was very hungry as it was supper time soon —4pm, and I had not eaten lunch.
I went elsewhere and enjoyed pasta in Endicott. I got a very bad impression from Applebees and always liked Vestal Applebees better than Front Street in the Town of Dickinson.
I would give this visit a Zero rating if I could. My past visits have always been fantastic with waitress and host. . I am glad to write about this, as I really felt neglected in this visit at Applebees in Vestal,NY. Not sure if I ever want to return and will miss the one dish I favored. Event was 2weeks ago. It’s...
Read morePlaced order online around 9pm for curbside pickup on Saturday 10/08/22. Online confirmation said it would be ready in 20 minutes. Arrived a few minutes early so I anticipated a little wait. After 20 minutes went by, 10 minutes after the time they said it would be ready, I eventually went in to see my order sitting on the counter with 4-5 waitresses sitting chatting in the first table by the to go door. One asked if she could help and I said "yes I'd like to get the tip returned to me since I had to come in for my food". I always tip, but generally it's for GOOD SERVICE. She got the manager who was extremely rude. He didn't greet me with "can I help you sir" or something to that effect. He just said "we dont bring food out after 9pm, it's on the sign out there". Well, he was correct, it is on the signs. However I was parked directly in front of the door. The sign on that parking spot did not have those particulars on it. I was in location #2 of possibly 8 spots for curbside pickup. The sign indicating you must come in after 9pm doesn't start until the sign on spot #4 and after. This manager needs to be more respectful. Because of his attitude I said I won't be coming back to which he replied "awesome, have a nice night". Basically walking me out the door. No problem, I like Outback steakhouse and I'm dying to try Red Robin. Never did get my hard earned money back, just...
Read moreI always find decent food here. Some meals are very good and some are just average. They change their menu around and sometimes remove favorites that I wish they would reintroduce like the oriental chicken mandarin salad ( I think I made up my own name for it just then, but it has vanished from their menu). It is a very LOUD atmosphere type place with lots of TV blaring different stations all over the place, a fairly active central bar area and family seating around the edges. The service is usually very good and I have never had a bad waiter/ waitress. The few times an order has been wrong, they have deducted the price from the bill and redone the order, so that was a good outcome. Pretty average prices for the food served. Lots of American type burgers, salads, ribs and steaks a fruity mixed drinks. If you eat there a lot, you get bored of the menu quickly and the new stuff they add on the menu sort of all seems not too inspired....more burgers and salads. A GREAT idea for them would be to NOT list next to every entree is the calorie count...like that their average burger, loaded with fries and three cheeses and onion rings and packed with bacon and mayo has like 4,500 calories! Maybe they should stick to just posting the calories on the DIET items because I bypassed that heart attack on a platter when I saw...
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