Subway — Restaurant in Towson

Let me begin by stating I have not eaten at a Subway in about two years previous to this visit. Before then, I ate at a Subway at least once a week for about a year. There is nothing wrong with the store or the staff service from what I saw. The store is one of the newer styles with a fire place and appeared to be super clean. The employees were extremely friendly. The main issue is the food. We have a standard order at Subway, a tuna sub and a chicken bacon ranch sandwich. We saw a noticable drop in quality and taste in both products since the last time we ate Subway. In fact, the tuna sandwich was thrown out because the taste was bland and almost the consistency of grits. No flaky tuna like previous sandwiches. The chicken bacon ranch sandwich was very bland, the chicken tasteless, the wheat bread tasteless and the only saving Grace was the veggies and bacon. The chicken also seemed less quality than before as it seemed to have hard almost tendon like pieces in it. Unfortunately, we will not be returning to Subway since this is what is becoming of it. And that makes me sad, I really enjoyed Subway...

Ordered sub online, had a coworker go pick it up.... paid for double meat.... did not get it. Called and asked to replace sub I will bring back, the manager was VERY disrespectful in trying to make things right. Told me would not replace, but would refund me the few dollars... but I have to come in and give my cc to be refunded. I said the sub was made incorrectly, that's the fact, so they should replace it. Manager would not make it right by any means. What does that do for me right now?! Then tells me to call back after 3 to continue the conversation...... WOW!!!! I'll make sure the 5 people that always order here NEVER do again..... bad service from...

I work nearby here and I often stop in to get food after work. The employees are very quick which is nice after a long day of work. I occasionally eat there, they have a fireplace which is great when its cold outside! I generally get a coffee here too which is convenient in the mornings esp with their breakfast combo. The new footlong cookies are great too. Greatful for their attention to detail on the mobil orders I have always gotten very accurate orders. I only go to this location...