My brother, sister, and I requested three orders. We ordered two shrimp with beef combo meals, and one teriyaki chicken. While we were waiting for our order to be cooked I recognized that shrimp and chicken were almost finished being cooked, except for the beef, which wasn't there. I was curious to know since there was still unoccupied space to cook, so I asked the guy "Where is the beef?" He answered "Don't be in a hurry." For me, it doesn't make sense to what he replied. If I were him, I would say other words besides "Don't be in a hurry." I told him, "You're not answering my question," with him repeating "Don't be in a hurry." That's why I looked at his name tag, YANG. Then he noticed me trying to read his name tag and later went to the kitchen .The other guy which is the cook doesn't say anything .I dont say YANG came out until we get our orders. . I gotta say this: P-O-O-R C-U-S-T-O-M-E-R S-E-R-V-I-C-E! I think Yang should take a class: How to Handle a Customer. I went on 01/30/17 at 12:59 PM at West Valley Mall. Again, his name...
Read moreI was driving by as a traveler. Although I had lunch I got hungry by 2:30 PM ish and stopped at the location to get some quick snack. I was the only customer at the time. The man with beard working there glanced at me and turned back on me rather than saying "can I help you". After waiting long enough (like 4 minutes in silence) I said can I get a couple of california rolls? The beard-man said impatiently, "no california roll"; I asked, "how about salmon rolls"? he replied with an attitude, "no salmon rolls". I asked "what roll do you have?" He replied with an attitude "no rolls". Did he think I was asking food for free or what? Where did all those attitudes come from? He killed my appetite and I left without buying anything. Will never go back there again if I'm...
Read moreSooooo, today I went to #westvalleymall in #tracyca and ate @sanseijapan. I ordered the #teriyakichicken and #rice. Not even halfway through my meal, I bit into a piece of chicken that didn’t taste right. So, I spit it out-it was foul smelling and sour! When I walked it back over to let them know the #food was spoiled, they got mad at me!!! Told me they couldn’t refund me my money until they talked to a manager!! 😡🤬🤢🤮 Before I could say anything, I just started #vomiting EVERYWHERE!! Thx #tracyfiredepartment for helping me❤️ DO NOT EAT HERE EVER!!! I AM HOME RIGHT NOW STILL SHITTING AND VOMITING FROM THE SLOP THEY SERVED...
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