Bruster's Real Ice Cream in Trussville is an absolute gem for ice cream aficionados! This delightful establishment sets itself apart with an impressive variety of 150 flavors, ensuring there's something to delight every palate. What's even more impressive is that at least 24 flavors are handcrafted daily, promising a fresh and diverse selection with each visit.
The experience of enjoying these delectable treats is heightened by the option to indulge in fresh waffle cones. The craftsmanship that goes into these cones adds a delightful crunch, enhancing the overall texture and taste of the ice cream.
I must commend the owner, Rodney, for his friendly demeanor. His warm hospitality adds a personal touch to the visit, making customers feel genuinely welcome. Rodney's attention to detail is especially evident in the preparation of the fresh waffle cones, contributing to the overall exceptional quality of the desserts.
Whether you're a fan of classic flavors or adventurous enough to try something new, Bruster's Real Ice Cream in Trussville is a must-visit. The premium desserts and the friendly atmosphere, courtesy of Rodney, make it a standout destination for anyone seeking a delightful ice...
Read moreYesterday, I visited Bruster’s for the very first time, and I have to say, the experience was absolutely amazing. From the moment I walked up to the window, I was greeted with kindness and professionalism. The two employees working that day, Bilal and Amari, went above and beyond to make sure I was taken care of.
They were both incredibly patient and helpful, answering my questions and offering great suggestions. Bilal, in particular, took the time to help me decide on a flavor, and he recommended the White Turtle. I’m so glad I took his advice — it was delicious! Creamy, flavorful, and just the right balance of sweet and salty.
Amari was just as friendly, making the whole ordering process smooth and enjoyable. It’s clear that both of them genuinely care about the customer experience and take pride in their work. It’s rare to come across service like this nowadays, especially from such young employees.
I left with a smile on my face and a new favorite ice cream spot. I’ll definitely be back soon, and I’ll be sure to recommend Bruster’s to my friends and family. Big shoutout to Bilal and Amari for making my first visit...
Read moreI’ve been here twice, and been disappointed twice. The biggest issue to me was the Dubai chocolate ice cream I was so excited to try— it was horrible. I had to throw it away. I think they may have had almond extract and the nasty fake pistachio flavor in it? My husband shared his mudslide and that genuinely was delicious. I think I always order the wrong flavors (some Carmel swirl last time was sickeningly sweet and I also tossed it— I know it sounds like I just don’t like ice cream, but I LOVE ice cream!!) The other issue has been service. When we inquired about flavors the teens working seemed annoyed to be helping or answering questions. It was also slow that day, and I felt like we were interrupting their vibe of hanging out at work. Overall, with between taste and service, not the worst experience, but not the best either!
My biggest way Bruster’s could improve would be having notes about what each flavor is so we don’t have to ask (I don’t know what would be in Graham central station for example) and letting people try a sample of one or two flavors. As well as a little staff refresher on...
Read more