Charleys Cheesesteaks — Restaurant in Tucson

I used to like this location and their food is good it’s the customer service that has sucked worse lately. I got in line and ordered and mentioned to cashier I forgot to get Buffalo sauce, cashier says no issue just let them know and they will give me one. I went to the end and the manager/supervisor with the space buns argued and said I had to pay 60 cents and she would not allow me to get one regardless the cashier saying it was fine. The cashier had to hold up the entire line because she would not give me Buffalo sauce unless I paid 60 cents. Not once do they tell you this at all while ordering initially and we used to get sauce no problem. The cashiers you can tell were irritated with this process because it created more hassle than not. I think it’s better to go to another sandwich shop I won’t have this issue with and that won’t complain for me to...

I have been ordering the California chicken for years here and it’s always been so good today during lunch as soon as I received it it looked totally different when I bid into it it tasted different. It wasn’t the same. Usually everything is smothered and melted together and the Bread is Slightly warm and toasted today it was cold. The cheese wasn’t even melted in it. It was totally different. I even asked the girls at the counter if they were doing something different and they said no I used to Love coming here for lunch and getting my favorite sandwich and now I’m afraid...

I enjoy the food, but there's a worker, Jasha, who was rude the whole time. Gave our food away because she said our name two times as quietly as possible and we didn't answer then had to wait for them to cook more. She then asked me if i wanted toppings on my food and went over the few options slowly like i was a child. She also have us the wrong sandwiches and argued with us about how she gave us the right ones and basically told us we were stupid. Everyone else was telling her to drop it but she wouldn't She was rude and should not work here. The...