Cinnabon — Restaurant in Tucson

Used to work for this company, the owners are cheap and only care about their money not the customers. Lack on replacing everything that’s broken, water damage , broken seals for fridges and proofers. Fridges barely work. Bad plumbing. They don’t update menus. The district manager (amida aka “deedee”) and also slacks on everything to cut cost and save a penny for her bonus, she’s got an extremely high turnover rate. She treats people terrible and makes it a miserable work environment to be apart of. Wants you to do everything so she can take credit and look good for the owners. She went to a Cinnabon college course in Atlanta and still has very poor customer service. The only rinse their aprons with water. The place has roaches and flys and gnats because of the poor food and safety standards going on, crew is always on their phone, smoking up front and in the back. All of their used rags just get thrown in a 5gal bucket with a lid until they get moldy and stinky and the district manager only has us put them in Clorox for 30 min to “clean” them without any agitation like a washing machine. They don’t sanitize their drink machine they just put the parts in soda water. I’ve never seen “deedee” clean the ice machine. She can hardly pick up a pen off the floor. A lot of favorites going on. She just wants a team to take advantage of. Coworker had a bad drinking problem always showing up drunk every payday. Other co workers could walk out in the middle of a shift and leave the rest of the crew short staffed and no consequences would ensue . I call off with a doctors note because I smashed my finger outside of work and had to get a subungal hematoma trephination and Amida “Deedee” the district manager said “IT DOESNT MATTER” and demanded I come in to clean for her corporate inspection. Since I couldn’t cover for that drunk person she had threatened my position and hired a replacement in the time span of my 3 day medical leave . If YOU want to go to a families funeral, or have a appointment or medical emergency it doesn’t matter to her . Deedee only ran park place until recently, there is a reason they have such a low rating. Park places location is 3x the size of the Tucson mall location and still would do better back when they were separately managed . In the time that I worked with her we lost over 10 people , not considering all the people she’s losing at park place . I’ve had people stop coming for morning coffees, mall sodas for employees and customers stop coming just because of her . Point is she’s a all around ugly person inside and out. That’s why I chose to leave, when I did leave she kept my tips that the whole crew has been working hard since may for . It probably had other people who quit tips in there too. I know two others who didn’t get their tips before leaving. One quit this company twice and they kept his tips both times. Shady shady shady. Welcome to Cinnabon. DO NOT RECOMMEND AT ALL. Wouldn’t even eat at this establishment myself, Especially after working there. Definitely wasn’t proud to work there . Will be reviewing on everywhere else for this location and park place. The people deserve to know this kitchen and work place nightmare. Wish I could...

Went to this location on Sunday and asked for a regular Cinnabon to go and the female employee very rudely told me that I had to wait because it was going be about seven minutes until they were done. So I said that’s fine and told her I would be back. As I was leaving I turned back and said seven minutes right? And she looked at me like I was stupid and said yeah. So I went to the play area to wait for my Cinnabon as my family was there and while I sat there, I was watching this employee and another male employee make them. No hair nets, gloves, and nothing that covered this male employees beard as they touched everything and anything wiping his nose with his hand and proceeded to touch the food. I’ll never go back. The male employee was sweating. He kept wiping the sweat off his forehead and proceeded to wipe his nose as he touched food and utensils....

I have been coming to this location for probably 10 years and never had issues. Went today to use a birthday coupon. I have used this one the same way for years, go up to the counter and show them the email and never once had a problem until today. Both the women there were absolutely so incredibly rude, one a manager and the other a crew member. I showed them like I always have just to be told we can't do anything without you having the app because we need a code, I asked why when it says show associate and they just kept arguing and speaking very rude. I should have checked the other reviews prior about the staff having attitudes cuz now I won't be back, I'll go to Tucson Mall instead cuz yes I could have just gotten the app but absolutely not after being...