I visited this particular Church's for the first time in a few months, and I was so disappointed I had to edit my previous review, which stated that my previous visit was nothing special. I arrived home with my food to find that the chicken breast was mostly hard, breaded flour that literally crumbled into pieces when I tried to break a piece off. It actually seems as if Church's cuts their breast pieces in half as the pieces are so small when compared to other restaurants. The meat itself was tough, the outer layer dry and inedible, while the inside was just as dry. I tried to call the restaurant to speak with a manager but no one answered; I reached what sounded like someone's home answering machine that had a generic greeting that didn't even state the name of the business. I am 100% dissatisfied and would have given ZERO stars had I...
Read moreI was at this location about 2 weeks ago and was disappointed to drive home near Ryan Airfield to discover that some of the chicken wasn't completely cooked. Of course I tried to contacting the business but nobody answers, sounds like a answering machine you would have at home.
Express my concern to staff today what happened last week want to make sure that this didn't happen again. Now should I check the chicken you would think they would have the customer service level to actually provide decent or good service in order to keep clients. I normally go to the location on Valencia Road and 12th Avenue oh, I guess I'm going to have to start going there. Yes I just got home and discovered coleslaw was dry, mashed potatoes watery - i got same results when trying to...
Read moreWe just went through the drive-thru this evening and ordered the 20 piece chicken tenders (tenders only). They told us to pull to the front parking lot. They brought it out. When we got home we realized that there was only 17 pieces. The chicken was okay, but they shorted us 3 pieces. This place was a lot better a few years ago but they've gone downhill. Every time I've been here they lock the door earlier and earlier in the evening and force you to go through the drive through. I remember when we could go inside and sit down at a table to have dinner. That's not true anymore. I didn't rate for atmosphere because we couldn't go inside. Next time I'm going to go to Raising Cane's on Valencia....
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