Mountain Mike's Pizza — Restaurant in Tucson

We went to Mountain Mike's this evening at the request of our 9 year old son. It's his absolute favorite pizza, he is a little bit of a foodie :) We ended up not making it until near close but that did not change the service, quality and atmosphere we have come to expect and enjoy!

The food was made to perfection! We had a snowy alps pizza and pepperoni as well as the honey hot (can't remember the actual name of these) wings. My son, of course snapped a photo of his first slice of pizza. I'll try to include it with the review.

I wanted to finally, give a special shout out to Arianna (hope your name is spelled the traditional way) Arianna was so welcoming and friendly when we came through the doors, you wouldn't know it was 30 minutes to closing and I would have been internally screaming if I was them and someone walked in and also dined in! I felt so terrible but also my son had been looking so forward to eating there so I set aside my feelings to give my son the experience he wanted and let me tell you, deserved! Back to Arianna, thank you for not perpetuating my feelings of guilt for adding to your workload right before end of shift. You were gracious, kind, thoughtful and genuine! You reassured us that you were there to serve us (which unfortunately included cleaning up my spilled glass of water) and that there was no need for us to feel hurried! Being of service to your customers is what the service industry is all about. Seems pretty obvious but I can nearly count on 1 hand the extraordinary customer service I have gotten this entire year and Arianna you absolutely make that list! Thank you for elevating our experience by sharing your smile and genuine...

9/13/24 I gave 2 ⭐'s because I know the potential and have had great pizzas here prior, but it's definitely the past 6 months or so and maybe even a certain shift.....but we gave it a try again this afternoon, to no avail. There are slices that just don't even have cheese on it nor sauce, patchy sauce everywhere and considering it's nice hot outside, the pizza still seemed aged. I immediately thought to the door dash, but the more you looked at the pizza, it's nothing the driver could've done to it......cheese just missing on slices, cut very poorly, coming from a once pizza worker in my 20's. But the part that got the chip on my shoulder, was the phone worker whom immediately was on the defense, and told me the absurdity of needing to go through Door dash for my refund and not the restaurant......because Door dash made the 🍕 pizza huh 🤔I mentioned there wasn't even a sticker holding it sealed, which she said "were out of stickers" as if that's the customer fault. I ask "do you guys have tape there?" I told her I'm bringing entire pizza back and would like to speak to management, because she clearly wasn't thinking straight. The manager politely said she'd offer a refund, w/ a slight giggle on the notion of me wanting to bring the pizza back. 😒 But that's how unappetizing the pizza was presented.....and of course I was starving. I made a sandwich instead. 🙄 Mountain Mike's, but not this location for the full potential...

We just moved to the area and my wife said she'd pick up a pizza on the way home. I hopped on google maps and saw this place and figured support something other than Dominos or whatnot. I called in a large cheese. I didn't look at the menu in advance, what could go wrong. Lady told me it would be ready in 15 minutes, cool. As we were hanging up I asked how much it would cost and she said $26. I thought to myself wow that's nuts, but it's probably some monster NY pizza or something. Wife comes home with a 14" pizza. We open it up and it looks like and tastes like Peter Piper we've brought our kids to may times. Maybe worth $10-$12 at best? Dominos is just as good and I think a 14" is like under $10? Last time we'll be ordering from here. Insane. I get it, inflation yada yada. But this is just stupid prices for a mediocre pizza.

Update : Corporate reached out to me after leaving this review. They then said the local restaurant would offer a credit for a future free pizza. I just tried to call to order it and they say they have nothing on their records. I was going to order two pizzas and pay for one. I told them if they didn’t honor the one , they won’t get my business tonight or ever again. They seemed fine with that. Just avoid this place...