Came in to see what all the hype was about and we left disappointed. The vanilla soft serve does have a good flavor and texture, but they were out of almost all of their toppings, making it hard to get the full experience. I ordered the sweet & salty, but they were out of pretzels; I thought that I would have been allowed to pick a topping to replace them, but the employee said that wasnât possible. Some of the employees were upset that there was a long line and didnât provide great customer service which was a little...
   Read moreThe website says they are open until 10:00pm on Friday. We walked there with excitement of getting sweet treat. We were there at 8:55pm. We stood there reading over our choices behind another customer. When we got up to window to order it was 9:04 pm . The guy said sorry we closed at 9:00. We said but we walked here and your website says 10:00 can we please get something ? He said, No and shut the window. Very rude. We ended up walking to Cherry & Bark for some...
   Read moreI had the pineapple whip, and it made me reminisce about a time when I had one in Hawaii at age 5. I had a flashback like I was Anton Ego in Ratatouille. I truly do not think the experience would have been as impactful if it had not been whipped up by Owen. Clearly, some of these negative reviews were never served and swirled by Owen. He made it unforgettable, he made me feel like a kid again. I will...
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