Tropical Smoothie Cafe — Restaurant in Tulsa

2 because my order was fresh but missing my side items and my smoothies were complicated and done correctly so I’m happy with them, other than that I’m kinda disappointed with this location. I placed my order online and ahead of time because I’m on a limited lunch break time and don’t have time to wait. My food was “ready” and when I went to pick up I had to wait an additional 20 minutes. Once I got back to the office I didn’t have time to eat and my food is now in the fridge. When I finally received my food I was told “sorry about the wait” so I feel bad for leaving such a negative review. I just wasn’t impressed like I have been in the past with this location. I also had to ask for a straw 3 times because the employees couldn’t hear me due to having their Bluetooth headphones on. She had to have a separate employee touch her shoulder and say she needs a straw. Music was also so loud I had to hang up on a work call because I couldn’t hear anything even with my phone turned...

I ordered a flatbread and it was made incorrectly. I took it back to the establishment. I politely explained it was made incorrectly, and a staff member retrieved the item from me. She took the flatbread opened it and added the missing item, then handed it back to me. That was a very unsanitary action and could have potentially spread any illness if I had been ill. I knew that action was unsanitary and asked for a refund. She was very rude and spoke to me in a nasty tone. Be careful of this establishment, there’s too much going and don’t put your health at risk!

Sorry owner if you were present, then you should have handled it. Instead of making it right you responded negatively against the consumer, bad move. I get it though, you pick and choose who to apologize to and try to make it right. Your employees are unsanitary. They don’t change gloves when handling cash and food. I hope no...

So I left a review earlier stating that anytime I order food from this location via Grubhub that I never receive a receipt, and it’s frustrating because I miss out on getting my rewards points for my orders and have missed out on hundreds of points in the past because I didn’t feel like driving across town for a receipt. I also stated that I never have this issue at any other location besides this one and instead of taking accountability for not providing a receipt with my order, they say that receipts don’t print off for Grubhub orders and that all Tropical Smoothie locations have issues with this. They want to make me look like bad, so I tested their claims of other locations having this issue and placed another order VIA Grubhub at the south memorial location and as you will see in the picture below, I received a receipt for my order. What do you know! Receipt printed just...