Baskin-Robbins — Restaurant in Turlock

I have been a customer of Baskin Robbins since 2002. Until recently I enjoyed the experience. However, the customer service has been less than desirable and on top of that you are now paying $5.19 for a medium drink that is not a medium. The excuse I have received for not giving you the actual size you order is that customers have been wasting product so now they are giving less. This is absurd because as a paying customer I have seen employees making enough to fill the cup but instead they are just throwing it out. So who is wasting the product? I pay for it and should get the size I have paid for and should be able to do whatever I choose with the product I pay for. I have also been over charge on a drink by the owner. I will not support paying extra for a drink that is not the actual size I order. I do not like...

HORRIBLE STAFF,I WAS IN FOR FIRST TIME AND YOUR REGISTERS WERE OUT.AND EMPLOYEES WERE TOTALY LOST EVERYONE THERE WAS UPSET AND I ASKED FOR STORE # OR STORE MANAGER NUMBER AND THEY LOOKED AT ME AS IF I WAS RETARDED.MY ROOMATE WAS ALSO VERY EXITED TO GO SHE HAS BEEN IN POOR HEALTH AND WANTED ICE CREAM,SO WE BOTH WENT AND I WAS REALLY OFFFENDED THE WAY I WAS TREATED,I GUESS MAYBE MORE TRAINING I ASKED FOR A MNGR. NO ONE STEPPED UP.I THINK WE SHOULD GIVE YOU ANOTHER CHANCE BUT I FEEL WE SHOULD BE COMPENSATED FOR BEING OUR FIRST TIME AND WHAT WE EXPIRIENCED.SO WENT TO COLD STONE AND WAS UN REAL TOTALLY OPPOSITE OF SERVICE AND TREATMENT AND MADE CUSTOMERS HAPPFY AND SINGING.I WILL BE CALLING A HIGHER POWER TY...IF I COULD PUT NO STAR I...

Best ice cream & dessert shop in Turlock and around the area- open every day from 10 am to 10 pm. Staff is always very attentive & courteous. It's a local place for having a good time with family & friends any time of the day. If you need a last-minute cake/dessert for your special occasion or need to satisfy your sweet tooth, stop by and check out their cake display freezer. Save time and place cake orders online. You can pretty much get anything on the menu delivered in minutes to your doorstep. They also...