If you are allergic to milk severely such as a stomach issue that can progress to a worse condition or just a non- dairy diet I suggest avoiding coming here, specifically on SUNDAYS. I request that you also avoid the cashier called Tatiana De L, at first she seemed kind just doing her job, through the drive through. When I had ordered all my meals with no cheese. I get my meal...and sure enough cheese on all my tacos. My friend decides to go inside for me..and the story I hear is as if a circus is playing in there for no audience but to fuel someone's ego who cannot take the fact of a mistake. She is rude and insists that we asked for cheese, which I assure no one with a severe dairy allergy ordered from the doctor to not eat cheese would do. She repeated herself three times, as if that would change the chances of my stomach handling the cheese. My friend would request that she remake the order and through it all she made sure sass with a tint of unprofessionalism was made with that.
I am surprised and taken back by the fact that someone this ignorant to allergies works here. The attitude was unnecessary, clearly someone who can worsen a situation rather than solve a mistake. If any allergies are present please go elsewhere, you will find yourself having to correct the order and deal with indecent behavior from fully developed adults. As someone who travels, this is my first one star experience. P.S, two other people in line were there for remakes because of this same issue with cheese...watch out lactose intolerant people or people with dairy allergies they may not be too...
Read moreMy friend and I came through the drive-Thru and ordered food with no dairy on all items but we still received dairy on a couple things. My friend has a sever dairy allergy that can cause him to bleed from his stomach so logically he avoids dairy. But Hey, no problem, mistakes happen, right? WRONG
I go Into the store for my friend and asked if they can remake the food for him or if we can work something out- but Instead the cashier insisted it was my fault and repeated herself 3x that we asked for cheese all while tilting her head at me like a child throwing an unnecessary tantrum.
The cashier's name is Tatiana DE L and she needs to learn professionallism immediately. She was insanely rude and disrespectful, and escalated the situation for no reason when it could've been solved with an easy "sure, we can do that!"
When I finally CONVINCED her to give me the remake, the woman on drive (assembly line) slams the order down on the counter. I think Whatever, what's done is done. But apparently this hospice patient wasn't done "making a statement." Despite being in the middle of taking someone else's order, she walks over to me double checking the food and goes, "hey, is this finally okay? Is this to your liking? I just want to make sure we don't need to remake it again." In a super rude tone. I ignored her and continued to check the food and as I did she waited the whole time to watch me.
This is unacceptable and horrid behavior. Don't come here or at least avoid the old...
Read more$13.02 for 1 regular meal? I can buy a whole 3.5 lb tri-tip for that almost anywhere anytime more if it's on sale. Since when did small amounts of fake meat cost so much more than the real thing? And 1.03 or a 9% tax for take out? WTH? And i notice they now flash the "cheaper" cravings box meal so fast against the menu board that even if you see it you wont know whats in it, and thus are less likely to order it. I wouldnt be surprised if they were not changing the prices feom customer to costmer based on algorithms. A lot of fast food are now... thats why they pay to upgrade to the digital screen. After all we are to dumb to know the difference. I mean taco bell exists because it's always been the cheapest. Not because it's quality food. If you can afford to eat here you can afford to eat a big juicy T-Bone at home.... I guess it's up to you what you'd rather have... but I've made...
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