Subway — Restaurant in Twin Falls

I work in Twin Falls and live 35 miles away so I have to plan my stops knowing I'm running on the later side. Looked on the internet and found this one located in Walmart. I had some other shopping to do so decided to come to this because they were open until 9pm according to their website. Got there by 8:30, sign says "Open", gates are open but no employee to be seen. Wait 5 mins, still no employee. Move over to the side to call out to get their attention, still no employee. Finally, the employee comes out, sees me waiting and says "I've already texted my boss, your out of luck, we are closed!" Sad customer service! Sad part about it all is I drove past two other Subways to get there. If you are not gonna serve the hours you advertise, change your hours on your advertisements. We have eaten at this Subway a couple of times before and the food and service was adequate, not great. I like Subway and we buy sandwiches a lot from the one in Buhl. The service there is great and the food is good! We will be avoiding this one in Walmart from...

I went in to pick up an order for door dash, there was no order and the 2 employees working there said they thought they remembered the name but couldn’t find the order. I had another order waiting to be delivered from another merchant so I said I’d be back. When I came back ten minutes later they still hadn’t found the order. One employee looked back and said he found it. He asked the other employee to prepare it. She put gloves on and then started sweeping the floor. I asked about the order and she said she had to clean so she could leave on time. The other employee started looking at the previous orders and ignored me. They both seemed un interested in providing me with service. Very frustrating to me as I’m trying to provide service to customers ordering on line. Time is money in the door dash occupation. I had to cancel delivery of this order . I felt sad for the customer who...

I placed an online order and was disappointed with several things. When I arrived, my order was ready and waiting which was great. Well my drink had no ice and was warm. I grabbed my stuff and walked over to the soda machine to discover there was no ice in the machine. I didn’t want to drink a warm soda, so I waited around for a few minutes to ask an employee if they would have more ice soon. To my surprise, there was no employee to be found even after waiting around. I decided to just leave because it wasn’t a huge deal. Well when I went to eat my food, my sandwich was missing several things. Specifically, I was upset that my sandwich didn’t have bacon or cheese. I wasn’t going to drive all the way back to the store, so I dealt with the mistake. Then when I went to eat my cookies, they were rock hard from being over cooked. I was definitely...