Walgreens — Local services in Twin Falls

Had a sweetwater packaged shipped here. I live within walking distance. I spoke to the 1st clerk who found my package, but wanted a release number and wouldn't take a picture of my ID because she needed to make a photocopy.

Anothet clerk came and I explained my case. I told her about the convenience of living within walking distance and as opposed to having a package dropped off at my porch or at my billing address. I showed her a pic of the email from sweetwater, but nothing.

Manager, Lynn came. She lectured on how I buy alcohol and drive w/o a government issue ID ( I guess she wanted a passport too) eventhough I had explained to her I live within walking distance. She said I am not the police, but was still doing police work. I told her, so u think I hacked into an Email, stole a picture of an ID? She said, "how do i know u didn't".

I told her I didn't have the release number and that I didn't feel comfortable having them photocopying my ID. I had my biz card, my gmail open w the sweetwater purchase order#s and a pic of my ID. I dont carry my ID when i go walking or jogging, but Lynn continue lecturing me. I told her, a police officer will take a screnshot of my insurance or from the app. The entitlement from this woman. I told her, can u tell a fake ID from a real one? She said no. I dont know how walgreen hires this type...

Yesterday my husband and I went to the drive-thru pharmacy yesterday to fill his prescription after his out-patient knee surgery and were told the order would take about 15-20 minutes to fill so we opted for the text message notification for when the order was done and went to get him food. Rather than pull back to the window and plug up the pick-up lane I parked in the parking space aligned with the pick-up lane to wait for the text message. After about 45 minutes we pulled up to the window where the manager explained the order was not filled because the doctor wrote the prescription wrong for our insurance. With a quick phone call to the surgery center we had the prescription fixed and resent. I hope that next time the pharmacy will make a courtesy call to their customers when something like that happens. It could have saved me and my husband about an hour of time. I tried to send this feedback directly to the company but there website wont submit the form and there was not a customer service email address...

I was visiting family in Twin falls and ended up in the hospital and after getting out I needed a perception filled so I had the hospital send it to this Walgreens. Well that was a mistake they had a line of cars in the drive thru so I went in. Well that was just about line of unhappy people so I waited. I finally got up to the window and was told my insurance wouldn't go through for some reason and was sent away to wait. They finally got that straighten out and brought me back up to the window just to tell me that the pharmacist had pulled my perception for review. I don't even know what that meant. I wasn't getting a narcotic, I was getting a medication for RA flare ups. But I was told to wait even longer for this review so I did. Sat there in horrible pain waiting until they finally gave me my medicine. What a terrible experience to go through when I was...