Auntie Anne's — Restaurant in Union Township

They don't know how to accept coupons or gift cards. They were fairly rude about their inability to do so as well. I was told to stand off to the side while we waited for one employee to come back from break. When the other employee came back she said it's my problem if the coupon and gift card don't work. They then left me standing over to the side and made a comment after they'd served several other customers that I'd better get in line. Then, they made a half hearted attempt to redeem gift card and use coupon and immediately gave up and told me they didn't work. They then made a snide comment that they had paying customers in line behind me. So, I wasted 40 minutes and had nothing to show for it. Left, ate some cold food that I had purchased for myself and my wife at the food court right before I went to get the pretzels, and messed around with the terrible app to place an order. There is no where to use the gift card online so I had to pay out of pocket. I had no problem using the coupon, though. My wife picked up the good as my Anxiety was high at that point. They of course gave her the oldest, nastiest pretzels they could find. If I wanted bad pretzels I would have saved the time and aggravation and gone to...

Even though it was the end of the day the pretzels were still fresh and good. I've had the cinnamon sugar pretzel before and it's a favorite. I tried the sweet almond pretzel for the first time and I will be torn between them next time. Yum

This visit and I tried the cup of pretzel mini dogs, I really like them. I also got the cinnamon sugar nuggets. The person taking the order was rude and when I asked for a lid, since I was taking them home, she just put the cup in the bag and put a lid in the bag. Did not put the lid on the cups. I had to remove and...

I ordered them through doordash and when I received my bucket of pretzels they were all burnt and hard! I had to small buckets! I tried calling 10x and it's a NY # that says there isn't a voicemail and no one ever answered! Not to mention my drink was watered down and although it was delivered you would think they would wait to make it right when they arrived for...