This used to be my go to pizza place since childhood. I am a 3rd generation customer and have always loved the food. Yesterday I would've rated this place 4 stars, but today I wish there was a 0 star option. Today I called in an order for delivery. The guy took my order, number, etc. He said he would call me back with the total in 5 mins. 30 mins go by when I finally get a call back. Come to find out the guy I spoke to never even put the order in. When I expressed my frustration, I was literally HUNG UP ON! Having worked in the food and customer service industry, I thought maybe it was a new employee who wasn't properly trained. NOPE. When I called back and asked for the manager/owner, it was the guy that hung up on me. When I asked if he was the one who hung up on me, he asked me if I was gonna have decency? I apologized for any attitude I gave and that I was frustrated because I have 2 kids (a 6 and almost 3 year old) that thought their favorite pizza was on the way. While i was explaining myself, he was literally talking about me calling me b**** to someone in the background. I knew the answer, but when I asked if he was speaking to me or someone else, he HUNG UP ON ME AGAIN!!!! I am literally in tears over the blatant disrespect! You don't hang up on customers, especially ones so loyal their family has been coming to them for over 50 years. The previous owner was almost like family to us, but now with the entitled and downright disgusting actions of the new one, I'm not sure I will ever order from them again. From his attitude, I'm genuinely afraid to order from them now for fear of food sabotage. THE FOOD ISN'T WORTH THE ATTITUDE!