Jimmy John's — Restaurant in University Place

Bad management team I went in there for a soft drink and the new manager was a complete jerk towards me all because of him not letting me have any fountain drinks from his soft drink machine and forcing me to pay just for a damn soda which the profit sales goes towards their marketing of their business that's printed on their lousy company plastic wax mixed with cardboard and ink on the cups that'll never decompose in our landfills it'll just sit there and end up polluting our water that we bathe and drink from every day. These stupid corrupt businesses loves to rip us Americans off by over charging this community to death which we low income people can't freakin afford. Our economy with jobs is garbage and full of haters that discriminates people with special needs that can't work full-time or part-time our society today is absolutely unacceptable and full of bad behaviors towards people who can't afford the lousy job companies in this screwed up economy. I wouldn't recommend this place to anyone stay away from their business. Not to mention that the new manager is uneducated about the true value of customer service is especially since I've got over 18 years of customer service under my belt and part of customer service is that you don't jack up prices on soft drinks or make the customers pay just to market their business on their stupid beverage cups that by their registers which goes towards the jimmy John's advertising agency and it doesn't even go towards their soda vendor companies and all their sales of the day are from the food that they sell jimmy John's is a multi billion dollar franchise and isn't corporate owned they open up the till drawers with $200.00 every morning and from the first sales of the day it has over a grand in their registers and that's just for the food items doesn't include their fountain drinks that they have and they can easily offer free fountain sodas to their customers just like how the employees never pay to have themselves a drink of sodas from the fountain beverage machine so where's the justice and being fair come in to these circumstances just to cheat us people that has lower income and can't afford to pay for a simple flipping beverage that's good quality customer service people it's being corrupt and is a crime being charged for a box of syrup mixed with carbonated water which doesn't cost these multi billionairs businesses any large of money since these Pepsi and coke a cola corporation vendors offer their equipment and their fountain drinks at a high discount price so they're not losing any major funds from these vendors just by a few customers taking a soda from their fountain beverage machine. We shouldn't have to be charged $4.00 just to grab a cup of soda when half of us Americans are using reusable 40-60oz tumbler's to use to save our planet from so much litter and trash that people dump out of their vehicle's every day we should be protecting our planet and wildlife reduce reuse recycle and that'll put less harmful crap into our water treatment system and it will make our wildlife ecosystem a bit more healthy and beautiful...

I placed an online order via Jimmy John's App on 10/14/23 at :704pm. I delayed the delivery to 8pm. Called at 7:57pm and was informed that my order is "on its way" being delievered. 9:15pm, called Jommy John's again because I did not get the food that I paid for, including tip. Never got the food. What happened to the food? I was informed that because the register was closed, they could not refund my credit card purchase, they will talk with the manager, and that my food will be delivered the next day. Gave them my name and phone number, but didn't receive a call back the next day, as promised. I waited until 1:30pm to call them. Spoke with the manger, he was not aware of the issue. The manager informed me that I could get the food delivered, but they are unable to credit my card back, however, they can place a credit to my phone number on my Jimmy John's account. I asked if they will be able to still deliver the sandwich, but he stated that they can not do both.

I am quite disappointed with...

This place is awful! All I wanted was bread with cheese and lettuce, I was fine with them charging me for a full sandwich and full price for $17+ tax but when I tried to make it a meal and add a drink and chips they said my total was $42!!!! I tried to explain the math to the worker and he just kept saying that’s what the computer says. I asked how much is a drink and he said $1 and some change and I was like so the chips are $18? That doesn’t make sense? He was just like that’s what the computer says! I mean come on! Use some common sense! Simple math! So I just said to remove the drink and chips and magically the sandwich is $19 after tax. THEN when my daughter goes to eat the sandwich after her volleyball game the sandwich had no cheese on it! OMG! When I went back to the store to tell them that, the kid says, “well that’s your fault” I don’t even have the words. If I could leave 0...